Smithtown Acura Service Reviews - 10
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Smithtown Acura Service Reviews

  • 780 Middle Country Rd
  • Saint James, NY 11780 (map)
  • (888) 418-9982
  • Chat with Dealer
  • Awarded in 2014, 2016

Service Reviews

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Service Rating Satisfied Customer By vincentd444 on 07/04/11 06:46:01 PM PDT
Recommend this dealer? Yes

I have been taking my Acura TL to Smithtown Acura for a while now and I'm very satisfied. The service staff are polite and respectful of your time. The time it takes for you to be in and out is very good too.
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Dealer Response

I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us regarding your Acura TL. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of ... Read more

All Comments (1)
Service Rating Smithtown Acura fixed my transmission at more than 1/2 the price By etandi on 07/04/11 08:41:02 AM PDT
Recommend this dealer? Yes

I have a 2001 MDX and has 124830 miles. My transmission broke; the local repair shop wants $4500+ to fix the problem. I took the car to Smithtown Acura and they were able to contact the manufacturer and got a partial credit and my final cost was $1886.88. Acura should get the credit for standing beh...
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Dealer Response

I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us regarding your 2001 Acura MDX. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectatio... Read more

All Comments (1)
Service Rating Excellent Service team By raghava on 07/04/11 06:18:50 AM PDT
Recommend this dealer? Yes

I have been taking my MDX to Smithtown Acura for over 2 years now and never experienced any problems. They are always courteous and attend to me quickly. Service is performed within the time promised. The quality of work is also very good.
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Dealer Response

I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us regarding your Acura MDX. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of... Read more

All Comments (1)
Service Rating Excellent Dealership By denpooch on 07/03/11 10:39:43 PM PDT
Recommend this dealer? Yes

My entire experience with this dealership has been excellent. During the sales process they were helpful and competitive. When I stopped into the service department to 'listen' for a noise which I heard, they immediately attended to the problem, which meant giving me a loaner car 'on the spot' and f...
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Dealer Response

I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the ... Read more

All Comments (1)
Service Rating Very happy with this dealership By ddd11 on 07/03/11 06:50:10 AM PDT
Recommend this dealer? Yes

From purchase to service, Smithtown Acura has been a pleasure to do business with. I would defintely recommend this dealership to friends and family.
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Dealer Response

I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the ... Read more

All Comments (1)
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