Smithtown Acura Service Reviews Dealerships
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Smithtown Acura Service Reviews

  • 780 Middle Country Rd
  • Saint James, NY 11780 (map)
  • (888) 418-9982
  • Chat with Dealer
  • Awarded in 2014
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Service Reviews

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Service Rating 2013 RDX servicing By charger74318 on 01/27/15 01:52:05 PM PST
Recommend this dealer? Yes

I do all my own work on my cars, but with the purchase of our RDX for my wife, we have all work done at Smithtown Acura. They send coupons from time to time which helps with costs of some services. Although car maintenance is never cheap, the staff always treat you nicely. They wash the car and of...
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Dealer Response

charger74318, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer s... Read more

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Service Rating Excellent Service @ Smithtown Acura By cavincorp on 09/17/14 06:45:48 AM PDT
Recommend this dealer? Yes

The service dept at Smithtown Acura is one of the finest. They are prompt, respectable and make sure that all your problems (if any) are handled with total professional courtesy. I recommend them highly. V.Bertino
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Dealer Response

I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the ... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Smithtown Acura Service - So Far So Good By blackdogrdx on 08/30/12 06:40:22 AM PDT
Recommend this dealer? Yes

At 2000 miles I noticed a break squeal coming from my front breaks. I brought in my RDX for the service department to take a look. They weren't able to reproduce the noise. I drove for another thousand miles and the noise continued. I brought it back and was given a fully loaded RDX as a loaner. The...
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Dealer Response

I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us regarding your Acura RDX. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of... Read more

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Service Rating Smithtown Acura By profeessor on 01/11/12 06:35:35 PM PST
Recommend this dealer? Yes

I had a weird noise coming from my engine. I described the noice and the guy at service knew exactly what it was. The car was just over a year old so they fixed it free.
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Dealer Response

I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the ... Read more

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Service Rating Smithtown Acura A+ By ratman1000 on 12/01/11 09:43:52 AM PST
Recommend this dealer? Yes

I have 3 Acura vehicles and all 3 are serviced at Smithtown Acura. I highly recommend the cars and this dealership. My cars have been serviced here for 12 years and I have always been pleased with the service. I am attended to within 5 minutes and always an honest evaluation Thank You Smithtown Acur...
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Dealer Response

I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the ... Read more

All Comments (1)
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