Smithtown Acura Sales Reviews Dealerships
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Smithtown Acura Sales Reviews

  • 780 Middle Country Rd
  • Saint James, NY 11780 (map)
  • (888) 418-9982
  • Chat with Dealer
  • Awarded in 2013, 2014
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Sales Reviews

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Sales Rating Happy With My Purchase Written by EmpressDeb on 03/04/15 05:52:17 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was searching for a while for the car I wanted with the packages I wanted for a long time. Smithtown Acura was the only dealer that had my car at the right price. Vanessa was my sales person and she made sure to keep in constant contact with me so my purchase was smooth. Usually I spend hours a...
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Dealer Response

EmpressDeb, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer se... Read more

All Comments (1)
Sales Rating Highly Recommended Written by jgrossman16 on 03/03/15 12:21:38 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I worked with Brian Gore purchasing a used vehicle. I would highly recommend Brian and have for years. He spent multiple times working with me to find the right car. He kept me updated with the status of the vehicle and made sure the paperwork was quick and painless. I work part time at a repair sho...
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Dealer Response

jgrossman16, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer s... Read more

All Comments (1)
Sales Rating Female Manager completely unprofessional Written by kc2424 on 02/26/15 10:23:45 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Got a new lease in November 2014, I had a coupon for lifetime free oil changes which was part of my lease deal- of course my first oil change they have no record of it. Manager came out to speak to me was [non-permissible content removed]. Told me Smithtown Acura has never offered such a deal for ...
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Dealer Response

I apologize for any confusion when you were in for service yesterday. We had mailed you a coupon for 4 complimentary oil changes after delivery of your vehicle- not lifetime oil changes. Because you could not provide the certificate we had mailed you I issued ... Read more

All Comments (1)
Sales Rating Purchase of a 2015 TLX Written by JVitrano on 02/24/15 10:21:03 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This was the first new car purchase in 13 years for my wife and I. We were skeptical about the car buying program and not looking forward to dealing with car salesman but I have to say John Schepp of Smithtown Acura made the buying experience simple and painless. There was no pressure and he answere...
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Dealer Response

JVitrano, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer servi... Read more

All Comments (1)
Sales Rating Very Pleasant Experience Written by dmeffert on 02/24/15 05:03:19 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I were looking for an inexpensive car to replace one we had that was totalled. We found our 2005 CRV on their website and you could tell by the way it was presented that it was worth the 100 mile drive to see it. Vanessa was very helpful over the phone and we negotiated a price over the ...
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Dealer Response

dmeffert, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer servi... Read more

All Comments (1)
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