Garber Honda Service Reviews Dealerships
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Garber Honda Service Reviews

  • 3925 W Henrietta Rd
  • Rochester, NY 14623 (map)
  • (888) 587-0376
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating Greedy Greedy Greedy By monksbread on 03/02/15 09:32:54 PM PST
Recommend this dealer? No

I used to recommend Garber Honda to my friends and co-workers, but after what happened to me on 3/2/15 I will now go out of my way for the rest of my life to warn people of the scamming that goes on there. On the above date I took my car in to have the tire pressure monitoring system checked and to ...
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Dealer Response

I am sorry to hear about your poor experience at our service department. Our Service Manager Billy Buechel did reach out to you to have you stop into the dealership to evaluate your tire. Please know that we do not try to sell customers things they do not need... Read more

All Comments (1)
Service Rating Exceptional service By Pickleball1 on 11/26/13 11:11:47 AM PST
Recommend this dealer? Yes

I have been a continuous customer at Garber Honda in Rochester for over two decades (it was called John Holtz Honda during much of that time). i would not consider buying another brand vehicle because of the personalized and caring attention i get and the quality of the service that is provided. Al...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Went to bat for me with Honda USA By rightbrainer on 12/05/12 02:47:30 AM PST
Recommend this dealer? Yes

They helped me through the appeal process to get warranty coverage for a catalytic converter that was just out of warranty. They really "owned" the problem for me and guided me every step of the way.
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Service Rating Excellent Experience!! Excellent Service!! By danoyl on 11/05/10 12:00:00 AM PDT
Recommend this dealer? Yes

We bought both our Accord from Holtz in 2005 and were so impressed and thankful for the great experience that we decided to buy our 2007 Odyssey from Holtz as well. The buying process and the follow up services have been outstanding. We have sent friends to Holtz who have equally enjoyed the experi...
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Service Rating John Holtz Honda The Best in Service By wahwah on 11/05/10 12:00:00 AM PDT
Recommend this dealer? No

John Holtz Honda Service is outstanding. There's never a waiting list or by appointment only. Just drive in and tell them what you need. The rest they take care of. I don't know what went on with the car that displeased the other individual but in my long association with John Holtz Honda... Their s...
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