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Cortese Ford Lincoln Sales Reviews

  • 2500 W Henrietta Rd
  • Rochester, NY 14623 (map)
  • Chat with Dealer
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Sales Rating NO RESPONSE Written by golfergirl2 on 03/12/13 06:22:05 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I ask for a quote for a new vehicle via internet a week ago. As of today I have not heard any thing. Poor customer relations.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating bait and switch or terminal incompetence? Written by wds4 on 06/22/12 02:25:42 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

Price agreed for trade on single payment lease for new Escape in writing by salesman. I was repeatedly reassured that price was correct over a period of 3 days. When I went back to dealership to make a deposit I was told the price quoted was in error, and that lease would be in the range of $2400 mo...
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Sales Rating They Steal Your Rebate! Written by informed_buyer on 04/10/11 06:29:11 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We highly recommend not purchasing from Cortese Ford because they “steal” rebates. We had inquired to 3 Ford local dealerships if they would honor the $2000 rebate if we order a vehicle that would be delivered after the rebate timeframe was past. Cortese’s email response from Stephen Moser was… ...
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Sales Rating Horrible sales experience Written by forddad90 on 11/17/08 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went to Cortese Ford to look at a specific crossover vehicle that I was interested in. When I first went to see it, a salesman by the name of Tony Valvo approached me and appeared friendly. I asked him about the rear entertainment system which the car didn't have and he said that it can be insta...
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Sales Rating The Worst Dealer in Rochester Written by smithsam on 11/30/07 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

We made a trip to Cortese Ford in Rochester only to find them rude and demeaning. On the way home we stopped at Lee Pontiac in Boonville. They were so kind and honest they did better than the price we were offered earlier that day. They gave us a fair trade in and offered to do anything no get us to...
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