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Friendly Honda Service Reviews

  • 1143 Dutchess Tpke
  • Poughkeepsie, NY 12603 (map)
  • (888) 897-7314
  • Chat with Dealer
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Service Rating Service and pricing By TimetoProcess on 03/03/14 09:37:13 AM PST
Recommend this dealer? No

I was disappointed again by the surprise of the cost when I came in to pick up my car. I was using a $20 oil change coupon and asked that the engine lights be checked. It wasn't really a check engine light that was on but a tire pressure light, so I was told. They added air to my new this season sno...
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Dealer Response

Hello, I'm sorry that you don't feel that our Service department met your expectations on your latest visit. Perhaps it was not clearly explained to you prior to your service, and so I want to clarify that the charge for diagnostics was not simply to turn off ... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Brought vehicle in for Service By zgirl3 on 08/08/11 06:02:19 PM PDT
Recommend this dealer? Yes

I can say enough about the professionalism and great customer service the Service Dept. at Friendly Honda showed. Very knowledgeable staff. Would definitely bring my vehicle back for service!
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Dealer Response

We truly appreciate that you took the time to share this review. We're so glad you have had a great experience here at Friendly Honda.

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Service Rating Friendly is just great to work with. By mikrorockers on 08/04/11 04:02:43 PM PDT
Recommend this dealer? Yes

My service visits are always smooth, quick and easy. The staff is pleasant and I get a loaner car if I need one. I would recommend Friendly for any Honda sales or service needs.
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Dealer Response

Thank you for sharing your thoughts! We appreciate your loyalty.

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Service Rating Pleasure to work with. By billymac110 on 03/01/11 08:49:04 AM PST
Recommend this dealer? Yes

This is my second vehicle I leased from Friendly and everyone is truly always friendly. The pricing is fair and I always get a loaner car when I need it.
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Dealer Response

We truly appreciate your warm review. Thank you for sharing!

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Service Rating Thanks for nothing By angryperson on 12/20/10 10:50:48 AM PST
Recommend this dealer? No

I purchased a Volkswagon from them about a year and 1/2 ago. I was very happy with the service then. In feb of this year my window fell into my car so I brought it back to this dealership where I purchased it, since it was under a warranty. They fixed the issue and everything went along swimmingly. ...
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Dealer Response

We are very sorry to hear that you do not feel we were able to meet your needs in our Service department and we would welcome the opportunity to earn back your business. Please contact Linsey Levine at llevine@friendlyhonda.net so we may discuss your experienc... Read more

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