Friendly Honda Service Reviews Dealerships
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Friendly Honda Service Reviews

  • 1143 Dutchess Tpke
  • Poughkeepsie, NY 12603 (map)
  • (888) 897-7314
  • Chat with Dealer
  • Awarded in 2014, 2015
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Service Reviews

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Service Rating Worst service ever here By Cquinion on 03/11/15 05:18:49 PM PDT
Recommend this dealer? No

Sales department is excellent here . They will do anything to get you a car. they are excellent until something goes wrong and then they don't return your calls or emails as promised . Service department has missed a TON of things and dropped the ball way too many times . We had to file a corporate ...
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Service Rating Service and pricing By TimetoProcess on 03/03/14 09:37:13 AM PST
Recommend this dealer? No

I was disappointed again by the surprise of the cost when I came in to pick up my car. I was using a $20 oil change coupon and asked that the engine lights be checked. It wasn't really a check engine light that was on but a tire pressure light, so I was told. They added air to my new this season sno...
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Dealer Response

Hello, I'm sorry that you don't feel that our Service department met your expectations on your latest visit. Perhaps it was not clearly explained to you prior to your service, and so I want to clarify that the charge for diagnostics was not simply to turn off ... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Brought vehicle in for Service By zgirl3 on 08/08/11 06:02:19 PM PDT
Recommend this dealer? Yes

I can say enough about the professionalism and great customer service the Service Dept. at Friendly Honda showed. Very knowledgeable staff. Would definitely bring my vehicle back for service!
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Dealer Response

We truly appreciate that you took the time to share this review. We're so glad you have had a great experience here at Friendly Honda.

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Service Rating Friendly is just great to work with. By mikrorockers on 08/04/11 04:02:43 PM PDT
Recommend this dealer? Yes

My service visits are always smooth, quick and easy. The staff is pleasant and I get a loaner car if I need one. I would recommend Friendly for any Honda sales or service needs.
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Dealer Response

Thank you for sharing your thoughts! We appreciate your loyalty.

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Service Rating Pleasure to work with. By billymac110 on 03/01/11 08:49:04 AM PST
Recommend this dealer? Yes

This is my second vehicle I leased from Friendly and everyone is truly always friendly. The pricing is fair and I always get a loaner car when I need it.
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Dealer Response

We truly appreciate your warm review. Thank you for sharing!

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