Chilson-Wilcox
Customer Reviews of Chilson-Wilcox
Amazing Experience
byon 06/14/2023
We just purchased our 3rd vehicle from Chilson-Wilcox, and it is always a pleasure! Each time it’s been a simple, easy, and smooth transaction. Their entire staff is welcoming and friendly, they’ll listen to what you need, and do their best to make it happen! Jim always goes above and beyond to make the process seamless and memorable, and explains everything in detail. Seth was a great Sales Consultant and took the time to go through my entire vehicle with me and show me features I didn’t even realize it had! We travel 2 hours to do business here, and it’s worth every mile to have a hassle free, trustworthy, 5 star buying experience. Thank you all!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Amazing Experience
byon 06/14/2023
We just purchased our 3rd vehicle from Chilson-Wilcox, and it is always a pleasure! Each time it’s been a simple, easy, and smooth transaction. Their entire staff is welcoming and friendly, they’ll listen to what you need, and do their best to make it happen! Jim always goes above and beyond to make the process seamless and memorable, and explains everything in detail. Seth was a great Sales Consultant and took the time to go through my entire vehicle with me and show me features I didn’t even realize it had! We travel 2 hours to do business here, and it’s worth every mile to have a hassle free, trustworthy, 5 star buying experience. Thank you all!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Worth a look
byon 02/20/2021
Went the extra mile (several actually) to locate the Chrysler Pacifica I was looking for. Lots of follow up before & after the sale. Drop in and see for yourself.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Amazing service
byon 01/31/2021
The whole team is friendly and efficient in what they do, they made me feel welcomed the minute I stepped in the door and answered any questions I had. I’ve only had my car two days and already brought a friend to purchase hers today. Highly highly recommend this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Personal service pays off
byon 01/13/2021
I've been thinking of replacing my 17 year old SUV, back when Grand Cherokee's first came out I owned a few and was very happy. I decided to check out Chilton Wilcox be a use of the attention I received probably 20 years ago when the dealership was in Riverside from Scott Chilton. I found on the dealer website a perfect vehicle, I left name and phone and was contacted within 15 minutes, I spoke with John who made an appointment with us for the next day. The vehicle is almost brand new, it was ready for us to drive and off we went. It was everything thing we had hoped. When we got back John asked what I wanted for my Yukon, I simply told him, make me a fair deal, and they did. Easy to with with Jim on securing the financing without going to the credit union. The Jeep was ready to go when we arrived, clean, new winter mats. Great customer service and very pleasant team at the dealership to work with. John has already followed up to make sure we were happy and to see if we had any questions. Although we won't be needing another vehicle for awhile I will happily recommend Chilton Wilcox to others.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Good Place to Buy a Truck
byon 01/06/2021
No pressure to buy. The salesman was polite and made me feel like and old friend' I was given a fair deal and went home happy. with my new Ram truck.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Above and beyond!
byon 12/13/2020
I just bought a 2021 jeep Gladiator from Ron East! This was the fourth vehicle that I purchased from him and Chilson Wilcox in a row. I do shop around at other dealerships. But it is a waste of my time. I always go back to Ron. My wife just got a job that affords me to buy the Gladiator. She has no time off to go and sign the paperwork. So, Ron had the paperwork delivered to where she works so we could complete the purchase. That to me is above and beyond what they had to do. So YES I will never go anywhere else to buy a new vehicle, and I recommend every one that asks me to go see Ron at Chilson Wilcox!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Always a pleasure
byon 12/11/2020
I have now bought 2 vehicles from here and both times I have been treated with the most respect and dignity. They definitely show that their customers are their top priority.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase
byon 12/05/2020
Salesman Ron was knowledgeable and friendly. He seemed honest about the transaction. I would refer others to Chilson and Wilcox in Gang Mills NY.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best leasing experience & Customer Service
byon 12/05/2020
This was my first time leasing a vehicle from Chilson & Wilcox. I have been buying and leasing vehicles for twenty years. Chilson & Wilcox was the best experience thus far. WHY? I gave John a detail description of the vehicle I wanted. Within week or two he located the exact vehicle. He then had his staff go to New Jersey to obtain the vehicle on my behalf.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easiest car buying experience ever!
byon 12/04/2020
Great group of individuals to work with. Discussed what I was looking for, Found a car, arranged financing and DMV requirements all within 3 days. I got a fair price and no hassle. Could not recommend them enough.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New Jeep
byon 11/25/2020
Excellent service as always. Ron is great to deal with. Love my Jeep.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Customer Satisfaction X5
byon 11/13/2020
This is our fifth vehical purchase from Chilson-Wilcox since the early 90’s. Each experience has been an enjoyable one. They make you feel like you’re part of their extended family. I highly recommend them for both new and used vehicles!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2017 Ram Laramie
byon 11/09/2020
Our purchase of our 2017 Ram Laramie was a very quick and easy process. CW got us a good trade on our vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sales team
byon 10/12/2020
I had recently leased a 2021 ram from chilson Wilcox. This is my first ever lease. Ron was extremely helpful and patient with me and my lack of knowledge. I felt very welcomed. Extremely professional . Thank you for the positive experience Ron
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Satisfaction
byon 10/02/2020
Jeremy was great, not pushy at all Very helpful, glad I went with Chilson Wilcox
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Wonderful experience!
byon 09/17/2020
Went in for a test drive with no interest to leave with a vehicle. But John was so friendly and pressure free that I actually started considering it. Once I expressed interest the team at Chilson-Wilcox Worked hard in getting us what we wanted with in our budget! I can not recommend enough!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome Service and Staff
byon 09/08/2020
The staff at Chilson Wilcox have helped us out in purchasing two vehicles now. They are excellent at what they do. A very smooth experience all around and I would highly recommend them to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome Place/Great Customer Service
byon 08/26/2019
I appreciate all the time Kyle and John took in helping me purchase a new vehicle. They were knowledgeable and patient throughout the whole process . They made sure I had the right vehicle for me and my situation. They truly care about the customer. I would recommend them to anyone looking for a new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Car Buying Experience
byon 08/21/2019
Tim Rogers was an excellent salesman. He was knowledgeable, polite, and easy to work with. He made my car buying experience pleasant and simple. I would highly recommend working with Tim.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
A Two Hour Drive-but worth it for me!
byon 01/25/2019
After consulting with several CNY dealers regarding a trade-in, I made a decision to trade and to purchase a used vehicle at Chilson-Wilcox due to Mr. Griswalds outstanding customer service. The facility was impressive and other staff I encountered were friendly and courteous with being "pushy." I recommend this dealer to anyone who seeks an honest, down-home dealer! It was worth the 2 hour ride for me!! I will be for you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Real Smoth and Pleasant Sale
byon 08/25/2018
Very knowledgeable and helpful sales staff. Found a car we liked and drove it home a day later no effort on our half. They did all the work and we are very please with the transaction. Thanks to Ron East best car buying experience we have ever had. Thanks again Ron, Sincerely Scott and Deb
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
