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Toyota Scion of Manhattan Sales Reviews

  • 645 11th Ave
  • New York, NY 10036 (map)
  • Chat with Dealer
Sales Rating:

DISHONEST SERVICE

Written by cardriver13 on 11/29/12 06:30:55 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

After seeing a Toyota Scion on this website, I called up the dealer and asked further questions about the car. Everything seemed clean and matched what was listed on the website. I went an hour out of my way to stop by the dealership. When I got there, I discovered that the car had been severely side-swiped with a large dent over the passenger side front wheel. When I asked the sales person why he didn't tell me about this before I made the trip in, he told me that he thought I knew b/c of the picture on the website. I didn't remember seeing such a pic, but ok- I didn't have it in front of me to argue. When I got home I checked the pic, and the pic shows a perfectly clean passenger side exterior!!! I was flat out lied to. Don't trust these people!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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