Open Road Volkswagen of Manhattan Sales Reviews
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Open Road Volkswagen of Manhattan Sales Reviews

  • 802 11th Ave
  • New York, NY 10019 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Poor Written by mobyqx50 on 04/15/16 04:46:37 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I don't expect complete honesty from a dealership, but I do expect some degree of good-faith in negotiations. First, Open Road will attempt to charge a $780 "administrative fee" to cover ill-defined "administrative costs." Ask them to give you an itemized list of the the specific costs. I did not...
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Sales Rating Outstanding Experience Written by sap123 on 07/20/15 11:25:34 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This was my first ever car purchase, and I could not have been happier with my experience at Open Road Volkswagen of Manhattan. The salesperson we worked with, Jeff, was a total professional and answered every question I had about the process and the car itself. I thought he was great, and I would...
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Sales Rating AMAZING DEALERSHIP Written by julielynn49 on 06/08/15 11:20:54 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

5 Stars!!! Outstanding dealership & staff. I could not be happier about my entire experience. Steve Prestup was an AMAZING salesman. He and the rest of the staff make you feel welcome & you leave feeling satisfied. I highly recommend this dealership & I will be sending referrals. Thank you again for...
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Sales Rating Professional and Best Service Written by Robert771 on 01/24/15 09:39:28 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently bought out the lease on my 2012 VW and the service I received could not have been more professional, informed or courteous. Claus Jacobsen and Ed Lopez both gave me all the info I needed to make my decision whether to lease a new car or buy this one without any pressure. It was a relief...
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Sales Rating VW of Manhattan Written by Nytmar212 on 12/31/14 10:30:49 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently leased a new Tiguan at Open Road VW in NYC. Shon Nix was my salesperson and he handled my transition from turning in my Jetta and moving into a Tiguan seamlessly.Everyone at this location was warm and friendly and willing to do whatever it takes to get you what you want quickly and effici...
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