Mercedes-Benz Manhattan Service Reviews Dealerships
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Mercedes-Benz Manhattan Service Reviews

  • 770 11th Ave
  • New York, NY 10019 (map)
  • (888) 408-9044
  • Chat with Dealer

Service Reviews

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Service Rating Terrible Service Department By StephaneI on 02/11/15 10:46:25 AM PST
Recommend this dealer? No

Service Rep does not follow to let us know there were no parts (tires) for 1/2 day! And only tell us in the afternoon that there were no tires and would have to service next day! Provided car first thing in the morning! Terrible service. Who would have known this coming from Mercedes-Benz? Never...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Remarkable experience with Neal E. By stewarth1 on 01/31/13 07:50:01 PM PST
Recommend this dealer? Yes

I am the head of customer service department and Relationship Manager for a Fortune 500 Company. I know what it takes to truly provide a remarkable experience for a customer. Neal E. is an employee any company would feel proud to have working for them. My husband and I both agree that he is the kind...
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Service Rating karawara By karawara on 09/07/09 12:00:00 AM PDT
Recommend this dealer? No

I have used this dealer for service for several years. On several occasions, they fixed what was broken, but returned the car with a different unrelated problem. If this happened only once, I would say it was an unfortunate coincidence. But I recently had this experience 3 times in a row, with re...
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