Lexus of Manhattan Sales Reviews
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Lexus of Manhattan Sales Reviews

  • 662 11th Ave
  • New York, NY 10036 (map)
  • (888) 812-2492
  • Chat with Dealer

Sales Reviews

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Sales Rating Best Sales Experience Ever! Written by jessperry1984 on 05/23/16 08:01:48 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had so many other poor experiences at other car dealers but lexus of manhattan was unlike any other car shopping I'd ever done. I called up to make an appt, and when I showed up, my car was ready for a test drive. My salesguy Warren was very helpful with showing me all of the features and taking t...
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Dealer Response

I would like to thank you for taking the time to provide your feedback to us, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you luck with your new ... Read more

All Comments (1)
Sales Rating Superior Service Written by temp_edmunds1460052848648 on 04/07/16 11:14:08 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Recently leased another car from this dealer and the service was fantastic, especially the salesman, Dariusz Doliwa. He was attentive, responsive to my needs, courteous and efficient. Really enjoyed working with him and already looking forward to the next lease. Staff overall is also excellent. Ver...
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Dealer Response

Thank you for taking the time to provide your feedback, it was my pleasure to assist you with your vehicle needs. I am glad that you were satisfied with your dealership experience and I wish you luck with your new Lexus! If you should require further assistanc... Read more

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Sales Rating Great Experience Written by briggs313 on 04/04/16 08:54:07 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This was my first time purchasing a car and my experience with Lexus of Manhattan was nothing short of wonderful. The process was really easy, and once I chose my ride, I met with the finance dept. who answered all of my questions. I was able to walk in and drive home happy!
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Dealer Response

Thank you for providing your feedback to us, it was our pleasure to assist you with your vehicle needs. I am glad that you were happy with your dealership experience and I wish you luck with your new Lexus! If you should require further assistance with anythin... Read more

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Sales Rating Excellent Sales Staff and Service Written by Karen2015Lexus on 02/22/16 05:18:46 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We just purchased a Lexus certified RX 350. Our sales person was Dariusz Doliwa. Dariusz was extremely professional, very knowledgeable about the car and very patient with us. We felt no pressure and also felt comfortable asking questions, no matter how detailed. This purchase process was remark...
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Dealer Response

Hello, I would like to thank you for providing your feedback and recommendation, it was my pleasure to assist you with your vehicle needs. I am happy that you were satisfied with your dealership experience and I wish you luck with your new car! If you shou... Read more

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Sales Rating HORRIBLE!!! Don't trust these people includes their management! Written by ilyam on 07/16/15 11:26:39 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

HORRIBLE!!! Don't trust these people includes their management regardless of what they tell or promise you even if they confirm you by writing. They are Not professional and wasting time of customers for nothing with their promises. The management doesn't care about customer service and about pr...
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Dealer Response

Good afternoon, I am sorry for the frustration and inconvenience you are experiencing. Thank you for bringing this incident to our attention. Customer satisfaction is our number one goal and we strive to achieve it, which is why we will be looking into this... Read more

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