BMW of Manhattan Service Reviews Dealerships
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BMW of Manhattan Service Reviews

  • 555 W 57th St
  • New York, NY 10019 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating [non-permissible content removed] hiding behind a reputable brand By tnh5 on 10/16/13 05:46:58 PM PDT
Recommend this dealer? No

Don't Leave Your Loose Change!!!! I had the horrible experience of taking my car to BMW of Manhattan service department. They kept my vehicle for a whole week and only changed the battery. I could never get in touch with Bobby E. who was the service advisor. He even told me he was going to send me...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating [non-permissible content removed] By bobpjoec on 12/27/12 05:23:15 AM PST
Recommend this dealer? No

Something was leaking from my engine so I brought it into Manhattan BMW. I also mentioned that one of my parking sensors was not working and could they give me an estimate on what it would cost to repair. I wasn't going to have it repaired if the cost was too high. It was explained to me that the di...
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Service Rating Avoid By contributor on 03/06/11 07:10:20 PM PST
Recommend this dealer? No

A year after purchasing a 5 series, the battery failed regularly. They stated the warranty and full service program only applies if driven 7,500+ miles annually. BMW USA declined to honor these agreements as well. After two years of miserable behavior by BMW Manhattan and filing a lemon law complain...
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Service Rating The worst By beauty0416 on 09/15/09 12:00:00 AM PDT
Recommend this dealer? No

On May 9th 2009 I towed my car to BMW of Mannhattan from the Bronx area. I contacted their towing service and was informed that they were going to arrive within the hour. They came, but arrived approx.3 hrs later. The repairs that needed to be repaired was a fan stroud with flaps and broken fan bla...
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Service Rating [violative content deleted] with Suits and Ties. Go there if you want to get robbed By ericsnow on 05/22/09 12:00:00 AM PDT
Recommend this dealer? No

I had an issue with engine oil leak and noises coming out of front tires so I dropped my bmw at BMW of Manhattan service center. Service advisor Michael Ciasco made an initial assessment and verbally promised that all reported issues will be resolved for $4100 and repair work will be done in 2 days....
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