BMW of Manhattan of New York, New York

Absolutely Malarkey(nonsense) of an experience!

by NinjaJay on 01-19-09 (06:43PM)

Pros:

Great cars!

Cons:

Horrible Sales experience.

Hello!  All.

I am an existing owner of a 2007 BMW 530Xi and I went to purchase a brand new X5 in Jan of 2009.

OUTCOME: Horrible, I mean HORRIBLE experience, can't believe in this market and economic crisis, this guy made NO ATTEMPTS to sell this car.

Cars in their inventory stay on their...

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BMW Of Manhattan Is The Worst, Avoid At All Costs

by JasonDPG on 12-24-08 (12:11PM)

Pros:

None

Cons:

Lack of integrity, lack of communication, [violative content deleted], lack of cusrtomer service

Every interaction we have had with BMW of Manhattan has been a bad experience from day one. My wife and I walked into the dealership in May and essentially handed them an easy sale for a 2008 X5. The sales guy got our order wrong and after waiting 5 weeks for the vehicle, when we went to pick it ...

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The worst

by beauty0416 on 09-15-09 (05:05PM)

Pros:

Location

Cons:

Everything else

On May 9th 2009 I  towed my car to BMW of Mannhattan from the Bronx area. I contacted their towing service and was informed that they were going to arrive within the hour. They came, but arrived approx.3 hrs later. The repairs that needed to be repaired was a fan stroud with flaps and broken fan ...

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[violative content deleted] with Suits and Ties. Go there if you want to get robbed

by ericsnow on 05-22-09 (08:18PM)

Pros:

Nothing

Cons:

Unethical, Unprofessional & Uncompetent service advisors who will ripp off your hard earn money

I had an issue with engine oil leak and noises coming out of front tires so I dropped my bmw at BMW of Manhattan service center. Service advisor Michael Ciasco made an initial assessment and verbally promised that all reported issues will be resolved for $4100 and repair work will be done in 2 da...

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THE WORST DEALER POSSIBLY IN THE WORLD

by masinari on 09-22-08 (12:01AM)

Pros:

AIRY, WEILL LIT FACILITIES

Cons:

EVERYTHING ELSE

I am a loyal BMW owner. I currently own a M3, and a M5. I also own other luxury cars, including a Ferrari Maranello, a Ferrari F40 and a 997 GT3RS. I also had cars including Jaguar, Range Rover and Lexus, and therefore well experienced with the service standards of both other BMW dealers as wel...

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