Mazda of New Rochelle Sales Reviews Dealerships
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Mazda of New Rochelle Sales Reviews

  • 149 E Main St
  • New Rochelle, NY 10801 (map)
  • (888) 707-0289
  • Chat with Dealer
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Sales Reviews

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Sales Rating Best Dealership in the Tri-state area Written by HengL on 05/16/15 09:17:08 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After doing all my research, I just needed to find the best deal available. I wish I knew about Mazda of New Rochelle before visiting other dealerships. Lily was able to help me land a deal others couldn't beat. Kamil, the finance manager, was able to help me lock down an incredible rate. There ...
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Dealer Response

Heng, Thank you for your wonderful remarks about you experience here at Mazda of New Rochelle. We shall cascade to the team your valuable comments about your exceptional buying experience working with Lily as your words of appreciation never fail to inspire us... Read more

All Comments (1)
Sales Rating BUYER BEWARE- DON'T TRUST THEM Written by DFogarty3 on 03/30/15 09:50:22 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

This dealership, namely Kenton S backed up by his boss Phil Van riper, intentionally mislead me into thinking I was buying a brand new car when the car was actually a demo with over 2K miles and paint damage. I live on Long Island and was in phone contact with Kenton over a period of 4 days regardin...
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Dealer Response

Diana, I am very discouraged to hear of your recent discontent with our service department. It is always our goal to achieve 100% customer satisfaction and it comes with great disappointment when we fall short with our guests. I assure you that poor customer s... Read more

All Comments (1)
Sales Rating Happy With Our Salesperson at NR Mazda Written by DR3400 on 03/18/15 08:20:46 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I thought our salesperson Tiffany was wonderful. She was very personable and very enthusiastic. We were in several dealerships recently, and she was by far the best salesperson we worked with. She made our dealings -- before and after purchase -- a pleasure.
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Dealer Response

Thank you for writing about your visit with us! I am happy to hear that Tiffany was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Feel free to call or stop by if there is anything else we can do for you. ... Read more

All Comments (1)
Sales Rating The worse car buying experiance Written by soccerchik on 02/03/15 06:26:39 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I understand the reasoning for the way car dealerships work however, Mazda of New Ro was the worst experience I have ever had to the point where I did not want to purchase a Mazda. I was in touch with about 5 different people, who all told me they would call me back within 10 minutes, needless to sa...
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Sales Rating Exceptional Customer Service with Alissa Written by myteeg on 09/18/14 12:39:28 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

We received amazing customer service from our Sales Consultant Alissa at the Mazda New Rochelle dealership. She showed the utmost in professionalism in our leasing process of a 2014 Mazda CX9 Touring. She took the time to be patient, courteous, personable and was very knowledgeable of Mazda's vehi...
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