Honda of New Rochelle Service Reviews
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Honda of New Rochelle Service Reviews

  • 25 E Main St
  • New Rochelle, NY 10801 (map)
  • (888) 810-8067
  • Chat with Dealer
  • Awarded in 2016

Service Reviews

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Service Rating Civic 2016 Electronics By cprescigno on 06/23/16 01:55:16 PM PDT
Recommend this dealer? No

I brought this Civic in because the AC would only turn on intermittently, I could not change the fan speed. When I did get the AC on I couldn't turn it off, again fan speed would not change. Told the service people it was working at the time I left it. I left the car at 9:30 AM. They told me 3-4 hou...
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Service Rating Dissatisfied with Honda of New Rochelle NY By Lauras_t on 06/04/16 06:09:50 PM PDT
Recommend this dealer? No

I chose a Honda because I love Honda. My last one made it to 285,000 miles. As a school teacher, I need the reliability and safety that I know that Honda can ensure me. 11 days ago, I drove home my 2012 Honda Crosstour from Honda of New Rochelle, NY. To my dismay, although I made sure to get the ...
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Dealer Response

Thank you for sharing your feedback, Laura. It is important to us that we satisfy every customer, and you really help us by bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to co... Read more

All Comments (1)
Service Rating Service By SCUBA_Diver on 05/29/16 05:22:23 AM PDT
Recommend this dealer? Yes

While waiting for my car they make the wait very comfortable - between the T.V and having the news paper and having coffee and other refreshments. It feel like your in a den or living room.
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Dealer Response

Thank you for using our service department and the kind words about Honda of New Rochelle. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Donít hesitate to ask if there is anyth... Read more

All Comments (1)
Service Rating Oil change By Tashira on 05/25/16 05:02:52 AM PDT
Recommend this dealer? Yes

I got to Honda around 4:45 and the service department was closing. Although they were closing the guy still wrOTE everything up and sent me across the street to get my oil change. The service was excellent.
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Service Rating Oil/filter service 2014 Accord Sport By PelhamSal on 05/21/16 04:30:49 AM PDT
Recommend this dealer? Yes

Fast service, convenient, WiFi in waiting area, complimentary coffee/tea, newspaper. Restroom clean, as was entire facility. Staff friendly, knowledgeable and courteous. Mike Barrett was extremely helpful. Very good experience - thanks and keep up the good work New Rochelle HONDA!
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