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Sales Rating:

Above and Beyond

Written by mariar1 on 11/15/12 06:43:39 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a car from here after 2 of my siblings who had purchased their vehicles here recommended them to me. Soon after my purchase I noticed an issue with the battery. When I called Auto Traders I was asked to bring in the car. My work schedule prevented me from coming in until the weekend which proved to be a bad move. The battery gave out and I was stuck. After calling everyone in my phone book and getting no help I called Chris from Auto Traders. He was out at dinner but promised to come. He arrived 15 minutes later with his date (yes I interrupted his DATE... sorry) and helped me out. The next day he replaced the battery for me and I've had no issues with the car since. The battery thing was an inconvenience but they went above and beyond for me. I have and will continue to recommend them.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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