New York Dealerships - Lexus of Queens of Long Island City New York
ADVERTISEMENT
Print | Edit this listing

Lexus of Queens Sales Reviews

  • 4040 Northern Blvd
  • Long Island City, NY 11101 (map)
  • (877) 885-4351
  • Chat with Dealer

Sales Reviews

Sort By:
Sales Rating Customers beware and check everything! Written by 548lego on 08/09/16 01:47:38 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

August 2015: bought a 2013 pre owned Lexus RX 350 from Lexus of Queens and thought that we spent a lot, considering also that "certified" letter we asked for, had to be paid extra! After 11 mos. and less than 6000 mi. the battery went dead (it was old to begin with). We called the salesman, who sai...
Read the full review

Dealer Response

Hello, I am sincerely concerned about your battery issue and I would like to personally address this situation. Unfortunately, your contact information and name are not shown here. I would appreciate it if you could contact me by telephone, or by email, so tha... Read more

All Comments (1)
Sales Rating Great experience Written by jsams2412 on 05/14/16 11:35:18 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Easy, friendly and knowledgeable. Would highly recommend. from the first phone call I got from Inna. Was very satisfied with service.
Read the full review

Dealer Response

I would like to thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the service in which I provided you with and I wish you luck with... Read more

All Comments (1)
Sales Rating Buyers Beware Written by Fullmetal1512 on 07/13/15 07:30:20 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

They pull the old bait and switch. Plus they will promise you the world and give you the shaft. READ YOUR CONTRACT !!!
Read the full review

Dealer Response

Good afternoon, I am sorry that you are feeling this way about your experience with us and I would like to make any corrections possible. Customer satisfaction is our number one priority and we strive to achieve just that. I would like to dig deeper into yo... Read more

All Comments (1)
Sales Rating 2009 is250 Written by tntn191 on 07/11/15 09:25:14 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The level of frustration and regret we feel from purchasing our pre-owned vehicle from this dealership is astounding. The whole experience was so terrible we will NEVER be going back here again and we advise others to stay away as well (please read all the negative reviews online for yourself). This...
Read the full review

Dealer Response

Good afternoon, I am sorry that you are feeling this way about your experience with us and I would like to make any corrections possible. Customer satisfaction is our number one priority and we strive to achieve just that. I would like to dig deeper into yo... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Great Service!! Written by minap87 on 07/30/14 11:51:33 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We were considering leasing a Cadillac ATS and went through two different Cadillac Dealers- City Cadillac and Great Neck Cadillac. Both screwed us over!! Lexus of Queens was awesome, quick , and time efficient! We had the car same day and had no problems!! Andrew was helpful and willing to get what ...
Read the full review

ADVERTISEMENT

Other Vehicles to Consider

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT