Lexus of Queens Sales Reviews
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Lexus of Queens Sales Reviews

  • 4040 Northern Blvd
  • Long Island City, NY 11101 (map)
  • (877) 885-4351
  • Chat with Dealer

Sales Reviews

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Sales Rating Buyers Beware Written by Fullmetal1512 on 07/13/15 07:30:20 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

They pull the old bait and switch. Plus they will promise you the world and give you the shaft. READ YOUR CONTRACT !!!
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Dealer Response

Good afternoon, I am sorry that you are feeling this way about your experience with us and I would like to make any corrections possible. Customer satisfaction is our number one priority and we strive to achieve just that. I would like to dig deeper into yo... Read more

All Comments (1)
Sales Rating 2009 is250 Written by tntn191 on 07/11/15 09:25:14 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The level of frustration and regret we feel from purchasing our pre-owned vehicle from this dealership is astounding. The whole experience was so terrible we will NEVER be going back here again and we advise others to stay away as well (please read all the negative reviews online for yourself). This...
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Dealer Response

Good afternoon, I am sorry that you are feeling this way about your experience with us and I would like to make any corrections possible. Customer satisfaction is our number one priority and we strive to achieve just that. I would like to dig deeper into yo... Read more

All Comments (1)
Sales Rating Great Service!! Written by minap87 on 07/30/14 11:51:33 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We were considering leasing a Cadillac ATS and went through two different Cadillac Dealers- City Cadillac and Great Neck Cadillac. Both screwed us over!! Lexus of Queens was awesome, quick , and time efficient! We had the car same day and had no problems!! Andrew was helpful and willing to get what ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Bait & Switch Tactics Horrible Customer Service - BEWARE Written by davidsharp on 11/18/11 04:56:08 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

Lexus of Queens is WELL KNOWN in the industry as being [violative content deleted] and having underhanded tactics. I was interested in a used 2011 Lexus RX350 AWD with Navigation. I checked about a dozen sites and the car was CLEARLY listed for sale for $36,190 and on some of the sites they wrote $3...
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Sales Rating What a Wonderful experience!!! Written by luvmylexus on 06/13/08 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a 2008 RX 400H from this dealership. It was my second Lexus and it was my best car buying experience ever. The entire sales staff, especially Robert Meyer was amazing. From the minute you walk through the front door, until the second you drive off, you are treated like royalty. Not only wa...
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Comments (2)
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