Maguire Ford Lincoln

by johnmras on 05/21/2012

I have never been more frustrated in my life. A classic case of bait and switch with terms and price. The salesman gave me a price that they would work with and confermed the incentives that Ford was offering, only to find once that I was ready to sign with the little man in the back office that what the salesman said was a bunch of bunk. All of a sudden, he had a case of amnesia. Either the staff is trained poorly regarding product or they are incredibly dishonest and lack ethical value. After my experience, Mr Vanderpool, the GM, said to me that they try to seperate themself from other dealers and they have, they are worse.

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by emmas on 10/17/2008

I was so apprehensive about buying a new car. I am a single woman and have been taken advantage of in the past by car dealers. I feel so lucky that I met Kevin Storey at Maguire Ford Nissan. He was very easy to work with and seemed very honest. I ended up buying a new Nissan (at a good price) which I love. It also has great gas mileage. Since I purchased my car I found that one or two people that I know also worked with Kevin and also had a great experience. I feel even better now about Maguire and would recommend them to anyone.

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by futureray on 08/16/2007

This is related to slow sales response. The sales person, Lester, came though with just a refund on the part, and apology after almost a month. Better late than never, I guess. Still not sure if I will purchase another vehicle from this dealership, but at least I am closer to purchasing than not. Based mostly on Lester trying to make-up for the slow response. Though I am still certain that I will not be getting service from this dealership.

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by futureray on 07/29/2007

Purchased a minivan on a Tuesday with the salesman knowing that I taking it on a long trip the next day. With two identified problems. Headlights, and a sound under the hood, that I was certain was the tensioner. The headlights lense covers were cleaned. The tensioner was not replaced, but the belt was replaced. That fixed the sound under the hood for a day. The tensioner made it through vacation. Upon return I contacted Lester to explain the issue, he said he would get me set up with the service and have the tensioner replaced. This kept going on for two weeks, the tensioner was now at a state that I was afraid to drive it, so I replaced myself. And guess what the sound is gone, and so are my desire to purchase anything else from this dealership. After I finally got a hold of Lester, he stated he would send me a check for the price of the part. Two weeks later and still no check. GET EVERYTHING IN WRITING WITH THIS DEALER IF YOU FIND YOURSELF NEED TO PURCHASE A USED VEHICLE THEY HAVE IN INVENTORY. IF NEW GO SOMEWHERE ELSE.

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