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Platinum Volkswagen Service Reviews

  • 340 W Old Country Rd
  • Hicksville, NY 11801 (map)
  • Chat with Dealer
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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Best Dealership in Both Sales and Service By joehobbs on 10/20/12 05:56:21 AM PDT
Recommend this dealer? Yes

I just wanted you to know, every time I arrive for my service appointment everyone in your service department is very professional and nice. Even though they are very busy, they always take a moment to look up and say hi. Every time I arrive for service it is "outstanding". The service men (John G a...
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Dealer Response

Joe, thank you for taking the time to review our service department. Customer service is our top priority, and it gives us great satisfaction to know that our customers notice and appreciate our service. We thank you for your continued business, and don't hesi... Read more

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Service Rating Happy Customer At Platinum Volkswagen By mirnaf on 09/26/12 09:09:20 AM PDT
Recommend this dealer? Yes

Besides a Volkswagen, I own a Mercedes and a Lexus. Platinum Volkswagen is better the both Mercedes and Lexus. I take my daughters car there for service and as a woman it is nice to helped by another woman in a service enviroment. If you live on long island and own a Volkswagen I highley recommend P...
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Dealer Response

Thanks for the awesome review of our service department, Mirna! We're glad to hear that we are you preferred service department over our competitors. Customer service is our highest priority and we're glad to hear that our staff makes you feel comfortable abou... Read more

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Service Rating EXCEPTIONAL SERVICE! By schoolgirl1234 on 09/25/12 07:05:14 PM PDT
Recommend this dealer? Yes

I took my car in to Platinum VW service and they took in my car immediately without an appointment! They performed my free factory service and recalls in a very timely manner! I had my car back the same day! I couldn't have asked for better service! I highly recommend Platinum VW! By the way, if yo...
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Dealer Response

Thanks for taking the time to write a review of our service department! We're thrilled to hear that our speedy service exceeded your expectations. We appreciate your business, and if there's anything else we can do for you please feel free to contact us. Also,... Read more

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Service Rating Platinum Volkswagen Service Is The Best By cpaesq1 on 09/25/12 07:04:24 AM PDT
Recommend this dealer? Yes

I took my car to 3 other dealerships (Bayside,Lynbrook and Huntington) to have check engine light repaired. The only one that was able to fix it was Platinum Volkswagen. They took me without an appointment and Joann and John the service manager made me feel at home the second I pulled up in the driv...
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Dealer Response

Thanks for the stellar review! We're proud to hear that our team performed better than our competitors and were able to solve the problem with your vehicle. Customer service is very important to us, and Joann and John would be thrilled to know that their servi... Read more

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Service Rating Wow best service I ever had By giamani21 on 09/25/12 06:34:14 AM PDT
Recommend this dealer? Yes

very, fast, friendly, helpful. Would 100% recommend.
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Dealer Response

Thank you for taking the time to write a review of our service department! It's always nice to get feedback from our customers, and we're glad our service has left you highly satisfied. Thank you for your recommendation, and we hope to see you back soon! Check... Read more

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