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Platinum Volkswagen Sales Reviews

  • 340 W Old Country Rd
  • Hicksville, NY 11801 (map)
  • Chat with Dealer
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Sales Rating Disgracefull Written by Bequiakt on 05/26/14 12:33:26 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Went to purchase a jetta I saw online and was surprised when the sales person told me that the car was not a certified pre owned until I pay for the car so I ask why the add, said pre owned. Was told it was a small family business so it is done differently
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Sales Rating Doc Rules! Written by mmadness on 03/18/14 03:34:42 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I recently bought a TDI Passat. We purchased our first VW from Doc back in 2010. We always get honest answers and feedback and are truly consulted instead of pressured into buying anything. Both cars we have purchased from there took a collective 2 hours to complete all paperwork etc. ...
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Dealer Response

What an inspiring review to read. Thank you for taking the time to share your story with us. Our staff is committed to providing excellent customer service and that includes going above and beyond for our customers. After reading your review, it is apparent Do... Read more

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Sales Rating Purchase Written by bwb247 on 12/13/13 05:37:50 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

.....The staff seemed extremely confident and sincere during the entire process..... Moses was patient with all of the silly questions and felt he took the time to explain, the entire experience was simple
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Dealer Response

Thank you for taking the time to share your experience with us! I am happy to hear that Moses and our entire team made your purchase experience simple and hassle-free. We strive to provide our customers with all the information they need to make the best decis... Read more

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Sales Rating Very Happy With Dealings w/ This Dealership Written by Cruizn22 on 11/22/13 10:14:10 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

How quick and easy it was to get a really great deal.
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Dealer Response

That is excellent to hear, and we appreciate you writing this kind review! We strive to provide timely and professional service to each customer. This is what creates lasting relationships. We look forward to seeing you in the future, and reach out to us if yo... Read more

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Sales Rating Thoroughly Impressed Written by LeoMar037 on 10/19/13 05:29:01 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just purchased a New 2014 Jetta TDI with 247 miles at Platinum Volkswagen and I must say I've never experience such an awesome service from any car dealer I've ever dealt with in my 25 years of buying vehicles. My sales representative (Adam) was very informative and honest (yes! I said "honest"). ...
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