Sales Rating
5
Pre-owned jetta purchase
Written by bmoran2525 on 4/14/13 11:23:00 AM PDT
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Platinum Volkswagen
I have been either buying or leasing cars for over 40 years and never looked forward to going thru the process because of bad experiences with previous dealers.
That all changed last week with Platinum vw in Hicksville.
Last year my wife purchased a 2010 convertible bug and I was so impressed with t...
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Dealer Response
We are so pleased to hear that we could change your mind about the car-buying experience with a visit to Platinum Volkswagen! It's our goal to make every one of our customer's experiences as simple and easy-going as possible. We are glad to hear that Ed and I ... Read more
Sales Rating
5
Professional Sales & Service
Written by rjc5400 on 3/30/13 12:19:25 PM PDT
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Platinum Volkswagen
About a year ago we purchased a used 2004 Passat from an owner who only had it dealer serviced.
I decided to continue with dealer servicing and after a recommendation from a friend selected Platinum for service. This is my son's first car and we wanted to be certain the car was well maintained. Afte...
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Sales Rating
1
Dealership has no loyalty to its customers
Written by nydoc on 3/18/13 11:04:14 AM PDT
Recommend this dealer?
No
Purchased a vehicle from this dealer?
No
Platinum Volkswagen
Went to Platinum VW to lease a third vW jetta. Gave me their "best price" which was a lot higher than what I finally got the car for. Manager has no loyalty to pre existing customers and makes it seem like he is doing YOU a favor by going there. Waste of time and energy
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Dealer Response
Thank you for your feedback regarding your visit to Platinum Volkswagen. Our top priority is delivering 100% customer satisfaction and I'd like to extend my sincerest apologies that you left with disapproval overshadowing your experience. I would really apprec... Read more
Sales Rating
5
Service above and beyond
Written by johmarg on 3/14/13 2:59:16 PM PDT
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Platinum Volkswagen
The Team at Platinum Volkswagen was terrific.
They never pressured us or tried to sell things to us that we did not want or felt that we did not need at the time.
They let us take our time looking around.
Krista H. answered any and all questions that we had in a calm and professional manner.
Krista ...
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Dealer Response
Congratulations on your new purchase! I hope you are continuing to enjoy your Volkswagen and it’s wonderful to know that you feel confident in your decision to choose Platinum Volkswagen as your dealer. It is imperative to us that we make the car-buying experi... Read more
Sales Rating
5
Excellent Buying Experience
Written by nyccarguy on 2/13/13 9:30:04 PM PST
Recommend this dealer? Yes
Purchased a vehicle from this dealer?
No
Platinum Volkswagen
I helped my friend Anna lease a 2013 Tiguan at Platimun VW a few months ago.
I was so impressed by the knowledge and friendliness of Joe, her sales guy.
He gave us an honest to goodness, no BS price from the get go.
I felt vey comfortable buying here.
I live in CT and would most definitely travel to...
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Dealer Response
ank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating!
It's great to hear that we could help Anna into a brand new Tiguan! We work very hard to ensure that each of our customers is 100% satisfied with... Read more
