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Romano Ford Sales Reviews

  • 5431 N Burdick St
  • Fayetteville, NY 13066 (map)
  • Chat with Dealer
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Sales Rating Great Experience Written by DM14 on 06/24/14 06:28:44 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Went in knowing I was looking to lease a Ford Escape. Drove both 1.6 and 2.0 models. Spoke in lenghth about options, numbers and our trade. Mgr went over the pricing line by line. We'd never seen that detail before and appreciated it. Salesman was courteous and worked with us. We went to one other F...
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Sales Rating Wouldn't recommend a used vehicle from them Written by boicorrupt on 02/26/14 05:12:11 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Purchased a lower cost (under $10K) used vehicle from them. Admittedly the roads were nasty the day I drove it. Still, it had quite low miles. It looked and seemed to be quite solid. -Upon getting it on clear flat interstates I find the steering wheel is off to the right. No problem, take it back a...
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Sales Rating Beware of Sales...Not professional Written by kimik724 on 06/24/13 09:38:16 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We test drove a Ford Escape Limited last week. We were interested in the car for our parents. The Sales associate, Nick S., negotiated a deal on paper for the purchase of the car. We took the deal to our parents who were slightly interested but the price and the mileage on the car was still a bit hi...
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Sales Rating Worst Customer Service EVER! Written by dsigner on 05/19/13 04:05:09 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I have been back several times trying to get a second key I was supposed to get on delivery. Keep getting the run around on that. Car was not ready when promised. Picked it up 3 days later, had to set service appointment before pulling out of parking lot! Really! And I waited 3 extra days for a brok...
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