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Van Bortel Ford Sales Reviews

  • 71 Marsh Rd
  • East Rochester, NY 14445 (map)
  • (888) 841-6027
  • Chat with Dealer
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Sales Rating disappointed Written by gabbie426 on 06/12/14 01:59:41 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was very disappointed in my attempt to lease from Van Bortel again. I felt that the sales person only wanted to sell me a specific car and what I wanted didn't matter. Don't think I will try them again.
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Sales Rating 2013 Edge Written by Edgey on 11/05/13 05:08:57 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Lives up to their advertising.. straight forward price disclosure...great customer service attitude...purchased a 2013 Edge
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Sales Rating Both Sales and Service at Van Bortel Ford Written by jecdc on 10/23/13 05:35:24 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

We have been customers of Van Bortel Ford for a long time. We have enjoyed impeccable service each time we have brought our car or truck for maintenance. Most recently, we leased a 2014 Ford Escape from Van Bortel Ford. We are Senior Citizens and came into the Sales Department with some trepidation,...
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Sales Rating 2014 FUSION SE Written by scooterboone on 10/14/13 05:43:13 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had an excellent sales process with Matt G. at VanBortel Ford. He was very responsive and followed-up on all my requests.
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Sales Rating NO RESPONSE Written by golfergirl2 on 03/12/13 06:23:23 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I ask for a quote for a new vehicle via internet a week ago. As of today I have not heard any thing. Poor customer relations.
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