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East Hills Chevrolet of Douglaston Service Reviews

  • 240-02 Northern Blvd
  • Douglaston, NY 11362 (map)
  • Chat with Dealer
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Service Rating Questionnaire By Lenardsimon on 11/20/14 01:17:39 PM PST
Recommend this dealer? Yes

The service department waiting room was over booked with too many people with no place to sit.I believe you should have an express line for quick service like oil change so people will not have to wait over 2hr for there car.
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Service Rating Service By AGATTO on 11/20/14 03:41:02 AM PST
Recommend this dealer? Yes

My car was taken at the time I made the appointment. The work was done in a satisfactory time. The entire staff was terrific.
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Service Rating great service!!! By notaq on 10/13/14 06:21:00 AM PDT
Recommend this dealer? Yes

I had a problem with my truck, they told me to bring it first thing in the morning. It was fixed by 3 the same day!!!
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Dealer Response

Dear notaq, Thank you for trusting East Hills Chevrolet to fix your truck. We appreciate your business. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

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Service Rating Avoid at all cost By coosamok on 09/17/14 09:25:22 AM PDT
Recommend this dealer? No

Avoid at all cost. They have an air of professionalism. But they are slow. They lie continually. And they are totally ruthless. After voicing my complaints, my car & I were barred from their service center and so was my wife & her car. They may not like me or my manners but to penalize my wife & her...
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Dealer Response

Dear Saul S., Thank you for purchasing your Chevy Volt from East Hills Chevrolet. We disagree with your characterization of our business. One of the inconveniences you referenced in your review and in other reviews you posted online relates to wha... Read more

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Service Rating service By frightful on 09/15/14 03:29:12 AM PDT
Recommend this dealer? Yes

I was told that it would take 1 1/2 hours to fix the recall on my car. It was done in under 40 minutes. The serviice people need to drive and move peoples vehicles with care. I watched a serve person rub into another vehicle as he was moving it so I could get mine out.
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Dealer Response

Dear frightful, Thank you for your recent service visit. We appreciate the opportunity to work on your vehicle. I will speak to our service manager about your comments about our team. Thank you for this valuable feedback. Sincerely, Phil Wolhar Ch... Read more

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