East Hills Chevrolet of Douglaston Service Reviews Dealerships
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East Hills Chevrolet of Douglaston Service Reviews

  • 240-02 Northern Blvd
  • Douglaston, NY 11362 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating Brakes By Moish on 01/12/15 07:07:49 AM PST
Recommend this dealer? Yes

everything went well. However, when I was told that I needed front and rear brakes, I was shocked to hear that the price is $349 for the front and $349 for the rear for a grand total of $700 for brakes, please!!
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Dealer Response

Dear Moish, I'm sorry the news about the brakes was not what you wanted to hear. We run specials from time to time to save you some money. I cannot determine if you had the brake work completed or not based on your review and by the username you used. If... Read more

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Service Rating Questionnaire By Lenardsimon on 11/20/14 01:17:39 PM PST
Recommend this dealer? Yes

The service department waiting room was over booked with too many people with no place to sit.I believe you should have an express line for quick service like oil change so people will not have to wait over 2hr for there car.
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Dealer Response

Dear Lenardsimon, Thank you for your recent service visit and for providing this feedback. We appreciate your comments and we are putting steps in place to add more quick lube personnel and extend our hours to satisfy customers. Sincerely, Phil Wolha... Read more

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Service Rating Service By AGATTO on 11/20/14 03:41:02 AM PST
Recommend this dealer? Yes

My car was taken at the time I made the appointment. The work was done in a satisfactory time. The entire staff was terrific.
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Dealer Response

Dear AGATTO, Thank you for trusting East Hills Chevrolet with your vehicle's service needs. I just found your review and I wanted to thank you for your business. Have a fantastic 2015! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chev... Read more

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Service Rating great service!!! By notaq on 10/13/14 06:21:00 AM PDT
Recommend this dealer? Yes

I had a problem with my truck, they told me to bring it first thing in the morning. It was fixed by 3 the same day!!!
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Dealer Response

Dear notaq, Thank you for trusting East Hills Chevrolet to fix your truck. We appreciate your business. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chevrolet pwolhar@ehchevy.com

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Service Rating Avoid at all cost By coosamok on 09/17/14 09:25:22 AM PDT
Recommend this dealer? No

Avoid at all cost. They have an air of professionalism. But they are slow. They lie continually. And they are totally ruthless. After voicing my complaints, my car & I were barred from their service center and so was my wife & her car. They may not like me or my manners but to penalize my wife & her...
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Dealer Response

Dear Saul S., Thank you for purchasing your Chevy Volt from East Hills Chevrolet. We disagree with your characterization of our business. One of the inconveniences you referenced in your review and in other reviews you posted online relates to wha... Read more

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