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Morris Ford

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Customer Reviews of Morris Ford

5.0
Overall Rating
5 out of 5 stars(55)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great to deal with

by Mikes truck on 12/21/2023

They were very help full in offing my new truck

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

55 Reviews
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5 out of 5 starssales Rating

Great to deal with

by Mikes truck on 12/21/2023

They were very help full in offing my new truck

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Used shopping experience

by Jeff_B on 07/27/2019

I came into Terry Morris looking for a used truck, I want to commend them on there sales staff, Dan Burnash in particular who I dealt with and while ultimately I did not end up purchasing a vehicle there, Dan was excellent at bringing new trucks to my attention and working with me in a professional and relaxed way. I highly recommend you give the good people here at Terry Morris a chance .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starsservice Rating

Great customer services

by Chuck on 04/30/2019

I had a problem with paint bubbling on the hood of my 2015 Mustang out of warranty. Ford corporate denied coverage but Mr. Morris came through for me and agreed to do a repaint on the house. I was overwhelmed with this level of customer service. I will definitely buy from this dealer again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Great customer services

by Chuck on 04/30/2019

I had a problem with paint bubbling on the hood of my 2015 Mustang out of warranty. Ford corporate denied coverage but Mr. Morris came through for me and agreed to do a repaint on the house. I was overwhelmed with this level of customer service. I will definitely buy from this dealer again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

New car purchase July 2018

by Michael on 07/13/2018

In a fabulous new Ford Focus today thanks to exceptional sales staff at Morris Ford. They went the extra mile(s) for me (literally) and helped me accomplish what I could not on my own. They afforded me exceptional care and compassion with this purchase. I greatly appreciate what they've done for me. To all the personnel at Morris Ford, Burnt Hills, I thank each of you sincerely for your actions on my behalf and for showing what true customer service can be.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

fantastic work done

by 0504happy on 09/05/2017

I couldn't have been more satisfied with the paint and panel replacement done at their body shop. When I picked up the car I expected a wash job. To my surprise the car was stellar in it's complete detail. It looked brand new. I would recommend the body shop and service dept to anyone.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Happ customer

by Kayla17213 on 06/26/2017

Dan Nardini was so helpful and made everything so easy. Car shopping is not my favorite thing to do because it's unfamiliar to me, but he made the whole experience easy and comfortable. Thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

mustang

by stevenbrower on 06/10/2017

Tina sold me a car I like for a price I thought was fair, and dealt with me honestly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New F150 EcoBoost

by Timspony on 06/06/2017

Very pleased with my experience with purchasing my new Ford F150 EcoBoost truck...my trade in went very smooth and the staff was very helpful and friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service

by RLMiron47 on 10/01/2016

greate service really appreciate their mid week late nights, lets me get my oil changed on the way home instead of having to take time off work or on Saturday

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

oil change and tire rotation

by cliftonpark on 07/13/2016

Thanks for the great deal for with the service and hours available!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service every time.

by GeorgeK71 on 06/20/2016

The staff is knowledgeable and professional and I know my truck will be serviced right the first time. I highly recommend Morris Ford.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Amandas car

by rhg1957 on 05/06/2016

Great people, Treated like family!!I have been doing business w/ Morris Ford for over 40 years. have purchased many vehicles from them over the years. the sales and service people have always treated me w/ the up-most curtsy..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great services and clean facility

by hammernail on 04/24/2016

The service personnel were friendly and professional. I only waited 90 minutes for a NYS inspection and repair of a soft tire.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service.

by msutter58 on 04/22/2016

Good job and on time. Thank you. Will come again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service.

by EmilyLynn on 04/18/2016

The Morris Ford staff are always very helpful and professional. Thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

state inspection

by richardbh on 03/30/2016

free state inspection.got new wiper blades.good price and fast service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

excellent service

by RLMiron on 03/16/2016

love the evening service hours in and out quickly on my way home from work great service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

great service

by 12345676768 on 02/22/2016

Got in promptly. Got good advice re the extent of repairs needed. I have never had a bad sales or service experience at Morris Ford. JR

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

cufomfortable with great people

by jkaspermom on 02/14/2016

It was the first time my wife or I had ever bought a new car. Our sales man Mike Bonesteel did a great job at walking us through the proses. He made it easy to under stand, and gave many options. In the end it was all up to us. I have already recommended Morris Ford to many people. I'd like to thank the Morris's for having given us and family feeling at your dealership. We look forward to having a long lasting relationship with Morris Ford. We love our new 2016 Ford edge!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Terry Morris is still number 1

by Jennyandted on 02/12/2016

My girlfriend and I where looking for a new vechile and we decided to stop at our local ford dealer Terry Morris! The service was unbelievable! As soon as I walked into the door I was greeted by a gentleman named Mike who sat us down and listened to our story about why we wanted a new car! We talked for hours before we even decided to test drive a car because we had such a great time exchanging stories! Long story short we decided to buy a certified pre owned Ford Escape! And let me tell you...WOW! What a great vechile! There was no harassing or arm twisting to buy! Our sales men mike was a very down to earth and suddle guy! One of the main reasons we bought a car from him was because of what he said! Quote " if you don't like the car then that's fine! If your gunna spend the money you might as well buy something you enjoy! I'm here to help assist you in buying a ford, not pressure you into buying a ford! By all means, if you don't like it you may leave! I may be upset, but I know deep down I did my best! I didn't put you in a vechile you don't feel comfortable in!" Now that quote should be used by all sales men! What a guy mike was! I personally have always owned fords and this is my girlfriends first! She is in love!!!! Hands down a great experience! Thank you Mike and terry Morris ford!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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