Bay Ridge Nissan Service Reviews
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Bay Ridge Nissan Service Reviews

  • 6501 5th Ave
  • Brooklyn, NY 11220 (map)
  • (877) 803-3544
  • Chat with Dealer

Service Reviews

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Service Rating Unnessary Bureaucracy By PissedIN2016 on 02/25/16 04:47:24 PM UTC
Recommend this dealer? No

Refused to provide a history of vehicle services provide by their services center by giving me the run around on the phone. After 4 days of calling and talking to service advisors and managers, still services records not provided. Never mind the last oil change ended in a pizza box with 1 slice of p...
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Dealer Response

Hello, I am sorry to learn that you are upset with us. We handle customer information very carefully and unless a customer requests this information in person, it may take a little longer. If you would like to discuss this further, please feel free to contact ... Read more

All Comments (1)
Service Rating Issue unfixed, upsold on extraneous By richardc020 on 06/26/15 10:54:18 AM UTC
Recommend this dealer? No

I drove in 11/13/2014 7:45a to my scheduled appointment to fix a low tire pressure sensor which was steady on. Most know either resetting the TPMS (tire pressure monitoring system) then replacing the sensors' batteries solves it. I asked rep Kevin Guo both how long & what estimated costs there were ...
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Service Rating Nissan rogue By Mimi99 on 01/19/15 01:07:53 AM UTC
Recommend this dealer? No

I gave three starts because the service is very good. My service advisor Is Kevin. He also helped to drove my car to find out the sound from my car. My car has an sound when the accelerator is release. But the technician told me: the problem may be the transmission/break. They did change break pad...
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Dealer Response

Good afternoon, Thank you for your feedback. We are sad to hear that you are having issues with your Rogue and we would like to correct them for you. At your earliest convenience, please call me so that we can discuss your concerns further. The number to ... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Avoid this place at all cost By fai07 on 01/13/14 08:57:58 PM UTC
Recommend this dealer? No

Took my 2012 Nissan Quest to Bay Ridge Nissan for a brake service and my CEL (Check Engine Light) came on the same weekend. The DTC was P0456, EVAP very small leak detected. I've tried checking the fuel cap, reset the CEL and even replaced the fuel cap with an OEM one myself and that didn't fix the ...
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Service Rating 6 Month Service By idrviefast23 on 11/20/13 03:57:21 PM UTC
Recommend this dealer? Yes

Someone was nice enough to call me about my service before my light even came on . This was great because I'm always one to forget all of this stuff. When I went in it took about a hour and a half they checked for everything tightened a hose for free and washed my car. It was pretty easy. The waitin...
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