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Star Nissan

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Customer Reviews of Star Nissan

34 sales Reviews
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5 out of 5 starssales Rating

Star Nissan Bayside is number 1

by Michael on 08/20/2020

Staff knowledgeable and courteous, gives best deals. Managers helpful, very quick transaction. Salesmen not pushy. Cars cleaned and delivered on time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Rogue

by ElaineL2 on 09/10/2017

Kenneth Livingston was professional and kind. The transaction was seamless and I'm very happy with my purchase. I would definitely recommend Star Nissan to my friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New rogue

by JamesRogue on 09/01/2017

The follow up by the manager Christine was very good. She called twice and made sure everything was in order.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starssales Rating

Sales

by Nick on 07/13/2017

Do not shop at Star Subaru in Bayside NY. I was looking for a car for my friend, and found one online at Star. The online price was $4,995 for a 2006 Nissan Altima. It was a very good price for that car, with only 77,000 miles on the odometer. I saw the price early in the week, but because I live and worked in Brooklyn, my only free time to go look at the car was Saturday. I went there around 6pm, looked at the car, liked it, while talking to the salesman Bob something, I told him I liked it and proceeded to put down a $500 dollar down payment. I told him it was for a friend and we can come in tomorrow to finish the paperwork and final payment in cash. He seemed very hesitant and off putting stating a wild scenario that has a very little chance of happening. He stated that this down was to hold the price of the car and that if someone came in before I came back to do the final deal, they would sell the car to that person. Before I left I told him I would be back before Wednesday with my friend to do the final purchase. I accepted his scenario and made sure my friend and I returned after work Monday. I came on Monday because I was planning to bring my friend Sunday for final payment but this weak, lying used car salesman said they could not process anything from the DMV on Sunday. I accepted that excuse and left. I returned on Monday at 6pm with my friend, the cash and guess what……NO CAR! So this imaginary scenario of someone coming in between the time I left Saturday and when I return Monday, someone came in and paid cash for the car. Could that really happen?? I don’t think so! So I flipped out and demanded the manager come speak to me. Some [non-permissible content removed] named Gus was the one would I directed my anger to. I know they lied about selling the car since it was in the same exact position it was when I left on Saturday. So did they really sell it?? I don’t think so. I was very angry that day in the way Star do business. I come in, look at a car, like it, put money down on a car and return the very next business day to complete my purchase. If that scenario was correct of someone coming in with cash and buying the car I feel that that was a very rude and distrustful act on their part. They should have called me and told me they were selling the car, or give me the time frame I said I would be back so I could complete my purchase. If this is how Star does business, then that means if you go in and put a down payment on any car, Star will sell that same car to anyone else who comes in after you. They would give you any notice or time so you can conduct business on a first come first served basis. You will waste your time going to a location, even if it’s out of your way and they would sell the car you promised to come back and purchase a second, a minute, an hour or day later because the next person has cash. That’s not how you do business. Now to the truth as to why they did not sell me the car. Apparently the person responsible for putting cars on their website made an error. So in order for that person not to get in trouble they would rather screw me over instead of owning up to the mistake that was made and stuck to what the advertised. Since I save the online post about the car they could not tell me the price was wrong, they have to honor that price, as advertised. But instead they lied and played games with me saying they sold the car. These actions tell volumes of what kind of business Star Subaru of Bayside is. They are [non-permissible content removed] and would never admit to doing something wrong. Don’t do business with Star Subaru, they will never tell you the truth and they won’t hold up their end of anything if it hurts their pockets. You can’t trust them at all!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Great Experience

by Haghnazari on 07/12/2017

After going to multiple dealerships, we finally decided to come to Star Nissan in Bayside. Our experience at Star Nissan went above and beyond any other dealership. Nick was very kind, very patient and very helpful. He was able to get us the car we wanted, in the color we wanted, to pick up for the next day. Nick was pleasant and talked to us as if we were frIends, not just customers. We are grateful for his help and would recommend Star Nissan to anyone looking for a positive car shopping experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Car purchase

by Howika1 on 06/11/2017

Nick was great....no pressure to purchase... so we bought two cars! Positive experience overall...from start to finish....will recommend Star Nissan and Nick to friends and family

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Rigue2017

by Nesposito515 on 06/05/2017

Lionel Benjamin, such a wonderful salesman and pleasure to work with... He went above and beyond to satisfy all wants and needs and specifics i personally required

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Maxima

by twoyutes7 on 05/25/2017

Jeff was very knowledgeable and was able to answer any question i had for him. He was polite, considerate of my time and very straightforward with his answers. I would recommend him to anyone looking to purchase a Nissan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Yes.

by Rogelionelson on 05/02/2017

I am very pleased with the car I received. Even though it was not my first choice, I like it much better than my first choice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent experience

by kritikos on 02/23/2017

Star Nissan went above and beyond to get the 2016 Nissan Frontier I wanted. Even though they did not have the color or package I wanted in stock.Gus and Nick did a great job of going out and searching for it until they found it for me.I could not be more happy with the treatment I received from them. I would highly recommend Star Nissan as a stop you should make.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Experience

by Krishnadat on 12/02/2016

Staff was very friendly and professional. All my questions were answered. I am very satisfied with my purchase of the 2016 Rogue SL,

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Star Nissan

by Lovelylaurie on 10/23/2016

Lionel is terrific. He works with you and your budget and is very personable. See Lionel if you are going to purchase or lease. I love my Nissan!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Thanks

by Peter_pantoja on 10/04/2016

This place has been fantastic to me since my first lease. Great customer service and better staff. Thanks Leo and the whole star nissan team

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

I would recomend my family and friends

by Markandrew1996 on 08/08/2016

I always have good services the employee treat me the best especially the manager I would recomend my family and friends

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

I would recomend my family and friends

by Markandrew1996 on 08/08/2016

I always have good services the employee treat me the best especially the manager I would recomend my family and friends

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

I would recomend my family and friends

by Markandrew1996 on 08/08/2016

I always have good services the employee treat me the best especially the manager I would recomend my family and friends

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Star Nissan

by Augustin23 on 07/20/2016

Enjoyed working with Humphrey and Diane. I really like that there is no BS in terms of how I'm treated and in negotiations (ie like you see in movies).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best place

by Yonyonson on 07/20/2016

The Sales consultant, Leo, was very friendly and trustworthy. He gave me a lot of information and helped me out a lot with making my decision. The staff was helpful and polite.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great car - Great dealership

by Alan_Rogue on 03/15/2016

My salesman Leo and owner Gus were as nice and helpful and knowledgeable as anyone could be. They made my leasing experience a pleasurable one instead of a hassle. In the 50 or so years since I've been getting cars, I've never dealt with a better crew.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

Worst dealer... [non-permissible content removed]

by jengdasoy on 04/15/2015

I made a deal with them with a promise to finish all the remaining terms on my lease to get a new vehicle. At first I was hesitant but they tried to make both ends meet for them to make money at my expense and at the same time get the car I want. So the day came we swapped cars. After a few months I was billed for the the car that's already in their possession. Later did I realized that I was fooled big time that the remaining balance on the car that is already in their possession will be handled my me. For those who want to trade in their lease cars for star Nissan of bayside, don't ever consider don't ever think about it. I should have listened to warnings made by other customers. Too late for that. I was fooled. The manager couldn't do anything, the dealer was so unprofessional, rude. This is the worst deal I've ever made. This is a warning for those who wish try to make a deal with Star Nissan of Bayside.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Great Service!!

by Dmac33 on 08/14/2014

I have been a dodge guy my whole life. I've owned 2500 power wagon. I have recently been looking for a better built American made truck and have found it in the Nissan Titan Pro-4x black with galaxy black leather interior, full 4-doors, full box with auto locking hubs and Goodyear Kevlar tires. This truck is one of the hardest to find and when I brought my spec sheet to Star Nissan they were the only ones to accept the challenge of finding my truck. I spend all my time outdoors for work and for play and want a truck that is capable of handling everything I throw at it from the harsh winters of Maine towing my fishing boat to Florida. I've never been a review person but if you are looking for the best truck and the dealership to match look no further than Gus and my buddies at star nissan!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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