DePaula Chevrolet Service Reviews

My Son and I received "Best in Class" service from the DePaula service team lead by Mark R., here's our story. While traveling from Cleveland to Boston the "Check Engine" light came on in our 2012 Impala LT. We read the manual, checked the fuel cap and filled up with premium and drove for another 1...
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Excellent customer service everytime. Unlike any other dealership I've been to over the years. Work is always done right and truck is always returned to me washed and clean inside and out, I like that. Thanks Depaula for keeping the customer number one, even after the sale. John
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Had my '09 Cobalt in for service because it was making a strange noise when I hit the breaks, almost like a cracking. My service advisor, Dennis, was extremely helpful. The work was all completed in a few hours and Dennis was very thorough in going over all of the details. I would definitely recomme...
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I got taken for $600 for an electrical problem they blamed on my trailer brake controller shorting out and killing the battery. This is an aftermarket item so they didn't have to warranty ANY of the work. I brought the brake controller back to the trailer dealer and it passed EVERY test they could...
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The warrenty repairs I've had done at DePaula have been done satisfactory, but they really push for service items you did not come there for. If you are firm they'll drop it with a bit of eye rolling.
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