A SURPRISING PLEASANT EXPERIENCEWritten by larry9458 on 04/23/11 01:15:14 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I went to the dealership a few weeks prior to actually purchasing the vehicle. The sales consultant 'Irwin Lieberman' came up to me and as very courteous and professional. He answered all my questions and let me take a test drive with him even though he new I wasn't ready yet. He put no pressure on me and gave me his card. He never solicited me after I left the dealership and I actually called him several weeks later. I explained to him on the phone that I hate to haggle and that he has to give me his bottom line price when I get to the dealership. He agreed and we set up an appt. for me to come several days later. It turned out 'Irwin' had given me a bottom line price (I did my homework) and we signed the papers the same day. In addition I showed 'Irwin' there were some minor scratches on the front bumper which he said he would have this taken care of when I will pick up the car the following week at my convenience. He never pressured me to pick it up sooner which I appreciated. Instead of just painting or buffing those scratches out the dealership put a brand new front bumper on instead! I was truly impressed. The day I picked up the car (as promised) 'Irwin' had all the paperwork in order and then set me up with a technical consultant who sat with me for a good '20' minutes explaining all the necessary features on the car before driving off. He even set up the 'bluetooth' for me! I am very impressed with this dealership and will definitely use them when my G25x is ready for servicing.