Paul Miller Honda of West Caldwell Service Reviews Dealerships
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Paul Miller Honda of West Caldwell Service Reviews

  • 1170 Bloomfield Ave
  • West Caldwell, NJ 07006 (map)
  • (888) 474-2713
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating First Car Inspection By mlieberman1987 on 04/10/15 06:36:14 AM PDT
Recommend this dealer? Yes

I was immediately greeted and assisted when I walked in. I was offered bagels or coffee while I waited for my car to be done. My car was checked over at the time of my appointment, which allowed my wait time to be kept to a minimum. I was very satisfied with my overall experience.
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Dealer Response

Thank you for using our service department and the kind words about Paul Miller Honda. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Donít hesitate to ask if there is anything ... Read more

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Service Rating First timer By lmd177 on 04/07/15 10:27:39 AM PDT
Recommend this dealer? Yes

I liked how everyone was so nice. I especially was pleased with my service advisor, Tom Cardace. He was extremely friendly and helpful. The wait time was excellent.
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Dealer Response

Thank you for the awesome feedback! Tom is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook and follow us on T... Read more

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Service Rating Took the extra step towards Customer Satisfaction By VinceDA on 04/03/15 02:20:28 PM PDT
Recommend this dealer? Yes

Rick offered me a loaner car to run errands while I had the brakes replaced; something I hadn't planned on needing done. I had the week off and a number of things to do so the offer to use the car with out asking for one helped me out greatly. It also eliminated the need for me to plan an alter...
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Service Rating Satisfied By 123Maria on 04/01/15 12:02:26 PM PDT
Recommend this dealer? Yes

Your staff was very pleasant and attentive. When I arrived two service reps were busy with customers at the counter. I was the only one on line. I waited my turn and a gentleman from the office asked if I needed assistance, I think his name was Tom (not sure). He took me to his desk and checked ...
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Dealer Response

Hello Maria and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and... Read more

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Service Rating Superlative Service By BWB22 on 03/19/15 05:50:11 AM PDT
Recommend this dealer? Yes

As is often the case, I call and am told I can bring my car in immediately for routine service. I arrive and am greeted promptly by an extremely knowledgeable Service Advisor and my car is whisked off to the shop as I wait.
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Dealer Response

Thank you so much for the great feedback. I am thrilled to hear you had such an excellent experience. I am so happy to hear that our team was very helpful in providing you with what you needed. Customer service is always our top priority, so I am glad that we ... Read more

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