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Paul Miller Honda of West Caldwell Service Reviews

  • 1170 Bloomfield Ave
  • West Caldwell, NJ 07006 (map)
  • (888) 474-2713
  • Chat with Dealer
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Service Rating Kirk at Paul Miller Honda in Service is very thorough. By Melissa79 on 08/08/14 03:10:41 PM PDT
Recommend this dealer? Yes

My Service Coordinator Kirk was very accommodating and thorough. From fixing my account information to describing services available right down to wishing me a good weekend was a great experience.
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Dealer Response

Thank you for your review, Melissa! It's great to know that Kirk provided you with the high level of customer service that you deserve. I'll be sure to pass along your compliments to him. We appreciate your business, and please come visit us if you need anythi... Read more

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Service Rating Old Change By amjho on 08/06/14 01:35:27 PM PDT
Recommend this dealer? Yes

The express service of oil change is good, but should not take more than one and half hour. The customer service personnels are acting a little bit slow for keep customer waiting.
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Dealer Response

I am pleased to hear that your overall experience with us was so positive. However, we pride ourselves on providing fast, quality work and it does not sound like this was your experience. I apologize for this. Your feedback will certainly be taken into conside... Read more

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Service Rating Great place to get car serviced! By JEBR on 07/26/14 06:36:03 AM PDT
Recommend this dealer? Yes

Friendly manner when making appointment....courteous person right there when pulled in.....smiling, friendly person at service desk...service itself was completed in a timely manner.
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Dealer Response

Thanks for the great review! Our team works hard to provide friendly and efficient service, and I'm glad that your visit was exactly that way. Please keep us updated how we can serve you again in the future! Also, stay connected with us between visits on Faceb... Read more

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Service Rating Paul Miller Honda, West Caldwell, NJ is the place to go. By EJSNJ on 07/10/14 07:01:58 AM PDT
Recommend this dealer? Yes

Explanation of what was going to be done on the car, plus the cost of each service. The length of time was just as I was told. No surprises.
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Dealer Response

Thank you for the 5-star review! Our customers are our greatest asset, and I'm happy to hear your visit with us was a positive one. We appreciate your business and look forward to serving you again! Also, be sure to follow us on Facebook and Twitter for dealer... Read more

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Service Rating Good Job! By DCGV on 07/06/14 12:55:07 PM PDT
Recommend this dealer? Yes

Courteous service representative. Listened to my concerns about my car, and relayed this information to the maintenance department. Worked within my budget. Explained everything that needed to be done. Service to my car was done well and to my satisfaction...as expected.
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Dealer Response

Thank you for taking the time to write this great review! We work very hard to ensure that each of our customers is 100% satisfied with the Paul Miller Honda experience, and I'm thrilled that your visit was so positive. We appreciate your business and look for... Read more

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