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Open Road Acura of Wayne of Wayne, New Jersey

OVERALL SALES RATING:
4.9 stars
Reviewed by 2 members
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OVERALL SERVICE RATING:
2.2 stars
Reviewed by 2 members
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DEALER INFORMATION:
Open Road Acura of Wayne
1425 Rte 23
Wayne, NJ 07470
(973) 696-5700
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HOURS:
Sunday
Closed
Monday
9:00 am- 9:00 pm
Tuesday
9:00 am- 9:00 pm
Wednesday
9:00 am- 9:00 pm
Thursday
9:00 am- 9:00 pm
Friday
9:00 am- 9:00 pm
Saturday
9:00 am- 8:00 pm
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Sales Reviews of Open Road Acura of Wayne
Sales Rating:
5.0 stars
Sales Associate:
5 bars
Vehicle Inventory:
5 bars
Finance Department:
5 bars
Trade-In Process:
N/A
Buying Process:
5 bars
Great Deal and Purchase Experience at Open Road, Wayne
by Chasboy on 03-23-09 (03:51PM)
Pros:
Nice treatment, great deal, fine personnel
Cons:
None

I am a researcher and haggler. WeI usually don't buy cars more frequently that 5 years or more. After deciding on the Acura TL-SHAWD to replace our beloved 325i, I haggled on the phone and through email. I was treated very well over the nearly 2 month period by the internet sales staff at Open Ro...

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Sales Rating:
4.8 stars
Sales Associate:
5 bars
Vehicle Inventory:
4 bars
Finance Department:
5 bars
Trade-In Process:
N/A
Buying Process:
5 bars
Purchase of 2008 Acura MDX from Open Road Acura
by hideki on 07-07-08 (10:23AM)
Pros:
Straighforward, no-games, friendly approach. Got me a car that was hard to find. Excellent price.
Cons:
None that I could tell.

I very much enjoyed dealing the Open Road and have recommended them to my friends. The salesman (Michael) was friendly, helpful, and straighforward. A real gem. I had been planning to buy this car for a while, and had researched it extensively. I knew exactly what I wanted, a 2008 MDX Sport, blac...

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Service Reviews of Open Road Acura of Wayne
Service Rating:
2.6 stars
Quality of Work:
2 bars
Parts Availability:
2 bars
Price:
3 bars
Waiting Area:
3 bars
Shuttle or Loaner:
3 bars
Do NOT Get Your Car Seviced at Open Road
by pauld6 on 11-13-08 (02:19PM)
Pros:
Nice to buy a car from.
Cons:
Service dept liew to you. Get your car serviced elsewhere.

I took my car in for a scheduled check up.  They called  me at work and said I needed new front and rear brakes.  The car had 47,000 miles on it.  They had a "special" going on for brakes so I told them to replace the front brakes.  After 5,000 more miles I took the car to a local auto repair sho...

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Service Rating:
1.8 stars
Quality of Work:
1 bars
Parts Availability:
1 bars
Price:
1 bars
Waiting Area:
3 bars
Shuttle or Loaner:
3 bars
Do not service your vehicle at Open Road Acura of Wayne, NJ....
by thetruthhurts on 09-27-08 (08:35AM)
Pros:
They give you a loaner car to use if it is a major job.
Cons:
The service tech and the customer service reps do not know what they are doing.

I strongly recommend not servicing your vehicle at Open Road Acura of Wayne, NJ unless you enjoy being ripped off. The only thing that they know is how to rip off the customer. They lack the skills needed to repair cars, and their customer service department does not know anything as well. The ca...

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