Planet Honda Service Reviews
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Planet Honda Service Reviews

  • 2285 Rte 22 W
  • Union, NJ 07083 (map)
  • (888) 678-3491
  • Chat with Dealer
  • Awarded in 2014, 2015

Service Reviews

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Service Rating Horrible Customer Service By mkovacs60 on 12/23/15 04:23:43 AM PST
Recommend this dealer? No

I purchased a car from Planet Honda before moving to Florida. My salesperson was wonderful (John Strazza) but that's where the good experience stopped. I had a faulty tire. It had a slow leak and eventually went flat within days. When I tried to get a replacement they said it would only be able ...
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Service Rating NEVER BUY FROM PLANET HONDA By 2Monsters on 10/09/15 10:19:28 AM PDT
Recommend this dealer? No

I called to schedule a recall with Planet Honda however I also wanted some extended warranty work done on one of my pistons. The woman I scheduled with couldn't get me in for at least 6 wks which put me out of date on my warranty. The woman talked to the GM who assured me that they would still honor...
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Service Rating Lack of Customer Service and Incompetence By Dijahdaahling on 07/17/15 02:07:04 PM PDT
Recommend this dealer? No

I had a service scheduled for 8:30, upon arrival i gave them my keys and was waiting in the waiting room. at 10:15, i went to check on my car and that is when they inform me that they have lost my keys. this entire hour plus i was waiting and no one came to tell me they had lost my keys.after that ...
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Service Rating car maintence By jford315 on 05/27/15 04:36:30 PM PDT
Recommend this dealer? Yes

been a Honda fan for over 20years, always go to planet Honda . The guys in service always work with you on the needs of your car. My odyssey and civic were there in the last few weeks, Two service advisors that impress me the most are Carmen and Matt the best. Always feel that they really care. Tha...
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Service Rating Perfect service experience By taraap1 on 04/14/15 05:57:44 AM PDT
Recommend this dealer? Yes

I called Monday morning and talked to Carmen. He got me in right away, figured our what was wrong with my door, and then double checked everything else on the car without being asked. The waiting area is fantastic with a cafe and wifi. This is the only place I will take my Honda for service.
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