Maplecrest Ford Lincoln Service Reviews
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Maplecrest Ford Lincoln Service Reviews

  • 2800 Springfield Ave
  • Union, NJ 07088 (map)
  • (888) 660-6823
  • Chat with Dealer

Service Reviews

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Service Rating Terrific experience. By Imhopinion on 07/15/16 10:10:16 AM PDT
Recommend this dealer? Yes

Jen M couldn't have been more helpful or gracious in introducing me to Tom in the service department. Tom was clear about timing and called my number twice when I couldn't pick up my phone, left me detailed messages about what was needed, etc. Louis took me to work and was delightful and then Jen br...
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Dealer Response

Wow, what an absolutely fantastic review. Thank you so much for taking the time to share your thoughts on your recent service experience. We're proud of our helpful and professional team who do their best every day to make sure that customers, like you, receiv... Read more

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Service Rating Maplecrest great service By Larrye218 on 07/06/16 09:23:32 AM PDT
Recommend this dealer? Yes

We especially like: free loaner car, washing car after each service, bagel cream cheese and coffee in waiting room, thorough maintenance check
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Dealer Response

Thanks so much for this phenomenal 5-star review of Maplecrest Ford Lincoln. We're so happy to hear that you enjoy the amenities, special services and details we put in to make your experience comfortable. We look forward to seeing you again at your next, r... Read more

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Service Rating An experience unlike any other!! By DrewRountree on 06/30/16 07:36:24 AM PDT
Recommend this dealer? Yes

Tom Cardace was nothing short of spectacular, he is one hell of a professional with great customer service skills. He is an asset to your company and will reference him to all my Ford driving friends.
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Dealer Response

Hi Drew, Thank you for this awesome review of Maplecrest Ford Lincoln and Tom Cardace. He will be so psyched to hear your kind words and the thumbs up you gave ... and please tell your non-Ford driving friends about us, too. We fix all makes and models :). ... Read more

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Service Rating Maplecrest By DRWard52 on 06/29/16 06:51:53 AM PDT
Recommend this dealer? Yes

Clean waiting room. Nice coffee bar. My car was promised in one hour and they did a fine job on time.
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Dealer Response

Thanks so much for the excellent review! We look forward to working with you again. Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals! Sincerely, Jen Miller

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Service Rating DRG By Donald__ on 06/28/16 11:25:52 AM PDT
Recommend this dealer? Yes

Was just in for maintenance - had prompt services, all was handled satisfactory and in a timely fashion with explanations given on suggested additional service.
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Dealer Response

Hi Donald, Thanks for stopping in and for writing this great review of Maplecrest Ford Lincoln's service department. Happy to hear that all went well, and that we got you in and out quickly and with full satisfaction of your understanding ... That's our goa... Read more

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