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Lester Glenn Hyundai of Toms River Service Reviews

  • 386 Rte 37 E
  • Toms River, NJ 08753 (map)
  • Chat with Dealer
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Service Rating Management and Service By buszidog on 6/6/12 4:34:34 AM PDT
Recommend this dealer? No

We get phone calls from Kerry Monica urging us to get our "free" regular scheduled maintenance checkups, so we make an appt., drop the car off at closing time. By 6:55AM the next morning, we get a call from the Service Dept., "What did you bring your car in for?" and "There will be a $99 charge". Yo...
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Service Rating Service Dept.....NOT By 3timerbuyer on 10/12/11 9:34:16 AM PDT
Recommend this dealer? No

I have a 2005 Sonata and was having a trans problem with under 50,000 miles and call for a service. I was not told at the time I called about the 100.00 charge, they waited until I was sitting down with the service writer. They didn't find anything wrong but they suggested that they reset the drivin...
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Service Rating Service Manager is LAZY By jdirk1 on 9/13/11 1:25:16 AM PDT
Recommend this dealer? No

The paint began to chip off my control console on Driver side door (the plastic cover around the electric window, locking, and mirrow controls.) I used the Chat feature under "Parts & Service" and explained the problem to the live operator. This worked fine and I was directed to a link to send detai...
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Service Rating nightmare service dept. By dfbmax on 7/14/11 2:08:10 PM PDT
Recommend this dealer? No

this is the second time we have had our new car in the shop and the second time we have had trouble. No information, miss information and a general lack of caring. I don't understand it. We have bought (from same dealership) 2 mazdas and a suburu and there servce dept has been caring and more than h...
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Service Rating Poor Service Representatives By howellmom on 5/24/11 8:34:50 PM PDT
Recommend this dealer? No

Bumper was falling off from brackets losing screws. Rep told me he saw what was going on but need to go to body shop to fix it. He now changes his story and says Hyundai should not pay because I caused it. No other damage. Go figure.
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