Royal Buick GMC Service Reviews Dealerships
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Royal Buick GMC Service Reviews

  • 355 Rte 23
  • Sussex, NJ 07461 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating GMC 1500 Sierra By Jamescapp_561 on 08/21/15 11:33:36 AM PDT
Recommend this dealer? Yes

The service department was excellent. The area was extremely clean and the staff was very friendly. I would highly recommend this dealership to my family and friends !!!
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Dealer Response

Thank you for your kind words. We feel our service department is what makes Royal Buick GMC special. Reviews like yours help us to make sure that we are meeting the needs of our customers, and we are glad to hear that you were pleased with your visit. We look ... Read more

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Service Rating Another visit well done By firnatine on 08/11/15 10:23:53 AM PDT
Recommend this dealer? Yes

AS always a quick and pleasant experience. Anthony smoothly handed and resolved my problem at hand and answer questions about my other vehicles.
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Dealer Response

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Anthony able to satisfy that. Don't hesitate to reach out if you have ... Read more

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Service Rating Royal GMC great dealership By rossb24 on 07/08/15 04:46:11 PM PDT
Recommend this dealer? Yes

The people at Royal gmc definitely care about the quality of their work and that their customers are satisfied. It's the only place I will take my truck.
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Dealer Response

Thank you for sharing your experience with us, Ross! Our team works incredibly hard to exemplify the Royal Buick GMC Sussex commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any qu... Read more

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Service Rating A year later still getting Royal treatment By willrod1 on 04/26/15 09:56:33 AM PDT
Recommend this dealer? Yes

At every car dealership they all treat you like royalty just to take your money. The question is how they treat you after they have your money. I can honestly say that a year after purchasing a vehicle from Royal Buick GMC, Royal assisted me with an issue I had, a customer courtesy on their part, ...
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Dealer Response

William, thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Victor, Jeff, and my efforts have made the difference in your car buying experience. Your testimonial gives us the kn... Read more

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Service Rating satisfaction By Ron442 on 04/01/15 11:05:47 AM PDT
Recommend this dealer? Yes

My service writer,Jeff was attentive and knowledgeable.The service technician,Billy was detailed and patient.My experience from the start has been awesome,it would be an added touch if they cleaned the vehicle after service.
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Dealer Response

Thank you for choosing us for your vehicle’s service needs and for leaving us this wonderful review! We’re elated to hear that Jeff and Billy provided you with an awesome experience from start to finish. If there is anything more that we can do please come bac... Read more

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