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Royal Buick GMC Service Reviews

  • 355 Rte 23
  • Sussex, NJ 07461 (map)
  • Chat with Dealer
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Service Rating Buick By Grammymas on 09/22/14 06:18:26 AM PDT
Recommend this dealer? Yes

I always call Andrew in the service center and he advises me what should be done with my car and then takes care of the details & the service dept. does a good job in a very timely manner.
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Service Rating Recent Service By Flash62 on 09/04/14 11:21:22 AM PDT
Recommend this dealer? Yes

The Service Department personnel were great. The Sales Staff who helped because I couldn't get to the dealership to pick up the loaner and drop off my Terrain during normal service hours were extremely cooperative. Great job!
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Service Rating Great Service! By coolvman83 on 07/29/14 09:45:20 AM PDT
Recommend this dealer? Yes

Arrived at my appointment time, was promptly taken in, and all services were rendered and completed in the promised timeframe. It's nice to see there's still these dealerships in the world!
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Dealer Response

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in a timely manner. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Engle Osstdyk - GM

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Service Rating Exceptional Service By chris402 on 05/20/14 11:54:33 AM PDT
Recommend this dealer? Yes

Once again, everyone at Royal was pleasant and professional. It's quickly evident that everyone in the service department is well trained and very good at their job!
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Dealer Response

Chris, thank you for submitting this amazing feedback! We feel our service department is what makes the Royal Buick GMC special. Thanks again for your business; we look forward to seeing you for your next service appointment! We also invite you to check us out... Read more

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Service Rating Service By joe443 on 09/08/13 07:02:12 AM PDT
Recommend this dealer? Yes

Jeff in the service department went above and beyond to help me with a problem indicator light. He keep me informed and my truck was returned on time. Thanks
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Dealer Response

Joe, thank you so much for sharing these kind words about your experience. We're so glad to hear that you enjoyed working with Jeff and we appreciate that you've taken the time to share your feedback. Please don't hesitate to contact us if you ever have any ad... Read more

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