Springfield Acura Service Reviews
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Springfield Acura Service Reviews

  • 243 US Hwy 22
  • Springfield, NJ 07081 (map)
  • (888) 599-6190
  • Chat with Dealer
  • Awarded in 2016

Service Reviews

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Service Rating Worse experience ever By Dpatel77 on 10/12/15 09:25:41 AM PDT
Recommend this dealer? No

After receiving a recall notice for my 2005 Acura MDX I made an appointment six days in advance to have the driver side air bag part to be replaced. I made an appointment, inquiring how long the service would be and if I would be able to get a loaner car since my daughter is temporarily handicap. Be...
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Service Rating June 2014 Acura Service Visit By JoePerez on 06/22/14 10:10:25 AM PDT
Recommend this dealer? Yes

The service is excellent. The service reps are cordial, and explain the specifics of the vehicles service requirements thoroughly so that I may understand them.
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Dealer Response

Hi Joe, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Springfield Acura. If there is anything more that we can do please come back and see us again. Take care! Valerie McFadden 866-290-5723

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Service Rating Great Service Department - so helpful and honest By ryakubov on 05/06/14 05:16:04 PM PDT
Recommend this dealer? Yes

Jamie was very, very helpful and honest about the car's service needs. I appreciate his time very much, and I know he cares about his customers. Also, Victor was extremely helpful in completing my transaction, and really worked with me. He also showed me the available 15% discount that I could apply...
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Dealer Response

Thanks you for taking the time to submit this amazing feedback! Jamie and Victor works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review! Please let ... Read more

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