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Route 23 Honda Service Reviews

  • 700 Rte 23
  • Pompton Plains, NJ 07444 (map)
  • Chat with Dealer
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Service Rating Service out of Warranty By Accord2009 on 06/26/14 05:45:39 PM PDT
Recommend this dealer? Yes

From the start, the service mgr, Lou, was very professional and thorough with his analysis of my issue. He took ownership of the problem(Rare Today) and I am quite satisfied with the excellent work performed on my vehicle. 5 Stars here !!!!!
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Service Rating Rte 23 Honda Tops! in Service By jyoung07424 on 02/19/14 09:06:54 AM PST
Recommend this dealer? Yes

I arrived at Rte 23 Honda About 9:30AM to have a left head light replaced. While they were installing the new headlight they checked the other lights around the vehicle and discovered that one of my brake lights was also out. They asked me if I wanted it replaced which I did. I was only there about ...
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Service Rating Service Buyer Beware By car_shopper8 on 05/12/13 07:42:57 AM PDT
Recommend this dealer? No

Went to dealer for timing belt and catalytic converter heatshield and oil change. The bill would have been $3000 if I did not say I did not want certain items done. The tech advisor made everything sound as though the car would fall apart if the work was not done. Do not fall for it. Walk away and s...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Remote Start service installation By andrealf on 11/22/11 12:04:32 PM PST
Recommend this dealer? Yes

All service advisors were extremely friendly and knowledgable. I was given a loaner car since this service was to take 5-7 hours to install. Marlene went out of her way to do everything possible to assist me. Everthing went very smoothly. Very nice atmosphere and complimentary coffee, too!
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Service Rating THANKS!!! By sassypuppy on 10/03/11 04:16:22 PM PDT
Recommend this dealer? Yes

BEST experience I ever had getting my car serviced! I had to go before work for an oil change. I was greeted while waiting to pull in to the garage. When I went in everyone was so nice, laughing and joking with each other and the customers. They told me how long it would be and I went to wait inside...
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