Route 23 Honda Service Reviews Dealerships
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Route 23 Honda Service Reviews

  • 700 Rte 23
  • Pompton Plains, NJ 07444 (map)
  • (888) 697-1142
  • Chat with Dealer
  • Awarded in 2014
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Service Reviews

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Service Rating Horrible warranty By tony8376 on 04/15/15 10:22:14 AM PDT
Recommend this dealer? No

Im very dissapointed in the manner of how the service department handled my car situation at your dealership. I purchased a used Chrysler 200 8 months ago at your dealership. 2 weeks later it was in your shop twice due to a pulling issue. Your service team could not find the problem and said it was ...
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Dealer Response

Unfortunately, in many businesses there are certain customers for whatever reason cannot be fully satisfied, this seems to be one of those cases. We continue to strive for customer satisfaction. That is our standard.

All Comments (1)
Service Rating Thanks John Kebabjian By NYounus92 on 02/01/15 04:13:28 PM PST
Recommend this dealer? Yes

Thank you for being professional and courteous. I know every time I come to this specific dealer to get service, I will have a steamline experience. Keep up the excellent work! See you next oil change :-)
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Service Rating Service help from Regis Larkin By louise26 on 01/24/15 04:35:48 AM PST
Recommend this dealer? Yes

Regis Larkin was very professional and responsive to the issues involving my car. Thanks for all his help. Louise Riccobene
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Service Rating Honest, Speedy and Courteous By pyankees on 01/03/15 10:40:11 AM PST
Recommend this dealer? Yes

Kelly Mcintyre, a new service rep, was pleasant, courteous and even got my car back to me quicker than promised. Route 23 Honda service has always been spot on (and I didn't even buy my Honda there).
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Service Rating Worst service By accord2012 on 09/29/14 11:09:18 AM PDT
Recommend this dealer? No

Did wheel alignment, gave one year or 12K mileage guarantee, It start puling again on right. Came to recheck and fix since its under warranted, they ask me to pay $150 just to check. Then they say if its alignment it will be covered. The alignment itself is just $80. NEVER EVER come here for ser...
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