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Crestmont Toyota Scion Sales Reviews

  • 730 Rte 23
  • Pompton Plains, NJ 07444 (map)
  • Chat with Dealer
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Sales Rating Do not care about existing customer Written by dimdur on 12/29/11 9:50:37 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

During Toyota gas pedal crisis I have brought a newly leased 2009 RAV4 for inspection. They told me that my car does not fall under recall because "gas pedal on your car has three stripes, hence it is made by manufacturer outside of recall" (???????). Not only that; they told the same to other custo...
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Sales Rating Avoid at all costs Written by sparkych on 8/31/11 2:07:37 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

All the dealership tricks in the book. Hidden fees that appear at the last possible minute. Passing you between a salesman and the finance manager. Trying to force you to buy extended warranties and take their financing. Outright lies. I felt like I was in a Kafka movie. Avoid this dealership and de...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating What a pleasant surprise! Written by rjkt on 1/7/10 12:00:00 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Having a pleasant experience and shopping for a new car are words that I've never used in the same sentence until now. My daughter, her husband, and I visited your dealership to see what was available for used cars. Our salesperson was Steve Conti. I was prepared for the worst....pressure tactics...
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Sales Rating Never even got through the front door! Written by edmundssn on 9/28/09 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went to the dealership's website. They had an option to "Make an Offer." I clicked on this for a used 2007 Corolla. I thought it was one of those instant things that would let you know online right after submitting, so when I was FORCED to give my personal data (name, phone number, email addres...
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Comments (3)
Sales Rating Very present car purchase process Written by ericmom on 9/1/08 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We went 3 Toyota dealership finally we bought a highland from crestmont Toyota. Our salesman Tom was very kind , helpful and very professional. at the end the sale manager was very smart and straightforward, we got a reasonable price and no hidden charge.It was a great experience. Even the financia...
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