Acura of Ocean Service Reviews Dealerships
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Acura of Ocean Service Reviews

  • 909 Rte 35
  • Ocean, NJ 07712 (map)
  • (888) 671-6317
  • Chat with Dealer

Service Reviews

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Service Rating Excellence By DevilsFan57 on 01/13/16 06:32:40 PM PST
Recommend this dealer? Yes

My relationship with Acura of Ocean started when I moved to New Jersey in 2012 as a service customer with a car I purchased before moving here. Then in 2013 I purchased a car from Acura of Ocean and have continued to use the service department. Steve Cotter has always been a pleasure to work with in...
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Service Rating Bogus Vehicle report By jimflys1 on 06/02/15 02:06:44 PM PDT
Recommend this dealer? No

According to my invoice the technician performed a MPI (Multi-Point Inspection) inspection on my vehicle. Looking over the MPI report, I noticed that it was from a couple of months ago and not recently. I would be very cautious, when this dealership recommends any maintenance.
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Service Rating [non-permissible content removed] By Flurious on 10/27/14 01:04:18 PM PDT
Recommend this dealer? No

Went to get our car serviced for the third time. I paid for oil change and tire rotation. They tried to sell me things I didn't need but we agreed to just do what I requested. During the service they called and insisted that I do the things they are recommending and I again refused so I got a nasty ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Nasty service people/manager! By lyndas on 09/28/12 11:38:54 AM PDT
Recommend this dealer? No

One star is even too good for this service group. I read other reviews and see that I'm not the only one that had problems. This service group is the worst in my lifetime. I'm so frustrated after 5 visits. Thank God this was the last visit. Once you meet the service manager, you understand why! I th...
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Dealer Response

We are disappointed to read that your recent experience was not satisfactory. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. Here at Acura of Ocean, our focus is to provide consumers excellent cust... Read more

All Comments (2)
Service Rating Acura of Ocean is Horrible By ellen21 on 03/02/12 08:12:21 PM PST
Recommend this dealer? No

Acura of Ocean makes owning an Acura a horrible experience. Inept service, difficult staff, and uncaring management equals me disliking my new Acura so much I am selling it and going back to Red Bank Volvo. They know how to treat people. Acura of Ocean cares nothing for its customers. My car broke d...
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