Print | Edit this listing

Acura of Ocean Service Reviews

  • 909 Rte 35
  • Ocean, NJ 07712 (map)
  • (888) 452-6843
  • See dealer special offers
  • Chat with Dealer
Sort By:
Service Rating Nasty service people/manager! By lyndas on 09/28/12 11:38:54 AM PDT
Recommend this dealer? No

One star is even too good for this service group. I read other reviews and see that I'm not the only one that had problems. This service group is the worst in my lifetime. I'm so frustrated after 5 visits. Thank God this was the last visit. Once you meet the service manager, you understand why! I th...
Read the full review

Dealer Response

We are disappointed to read that your recent experience was not satisfactory. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. Here at Acura of Ocean, our focus is to provide consumers excellent cust... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Acura of Ocean is Horrible By ellen21 on 03/02/12 08:12:21 PM PST
Recommend this dealer? No

Acura of Ocean makes owning an Acura a horrible experience. Inept service, difficult staff, and uncaring management equals me disliking my new Acura so much I am selling it and going back to Red Bank Volvo. They know how to treat people. Acura of Ocean cares nothing for its customers. My car broke d...
Read the full review

Service Rating This place will try to rip you off for all your money By soobin27 on 04/23/11 03:27:22 PM PDT
Recommend this dealer? No

My car's clutch was not working so I went to Acura of Ocean hoping they will let me know exactly what is wrong. They tell me my whole clutch needs to be replaced because "cracked flywheel, burnt clutch" cost $2000. Instead of paying the 2 grand, I took it to my friend's shop and ordered the parts on...
Read the full review

ADVERTISEMENT
ADVERTISEMENT