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Lexus of Cherry Hill Service Reviews

  • 1230 Rte 73
  • Mount Laurel, NJ 08054 (map)
  • (866) 531-8311
  • Chat with Dealer
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Service Rating Outstanding!! By bc1313 on 08/01/14 07:04:23 AM PDT
Recommend this dealer? Yes

The overall sales and service experience at Lexus of Cherry Hill are nothing less than outstanding! Our concerns with a vibration in the seats of our 2013 ES were addressed in a professional and courteous manner. I can't say enough about the assistance we received from the shop manager Frank, Servic...
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Service Rating Excellent service By aohnew on 03/19/14 05:38:40 PM PDT
Recommend this dealer? Yes

The car was fixed and perfect including car wash. I picked up my car around 6:30pm on 3/18. George A. walked an extra mile to help me to pull my loaner car and provided great service. He let me transfer all my stuff from the loaner car to my serviced car. He also always has smile on his face and pl...
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Service Rating Service By tretre0301 on 11/28/12 11:58:12 AM PST
Recommend this dealer? Yes

I had my car detailed at Lexus of Cherryhill excellent service. Wonderful experience they told me when the car would be ready and it was ready on time and it was beautiful!!
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Dealer Response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if the... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating service like the old days By mitchellrowe on 08/14/12 06:03:23 PM PDT
Recommend this dealer? Yes

lexus of cherry hill 's service manager ( brian ) , and service advisor john palmer , are seasoned vets . in their careers , they worked for some of the meanes crooks in the new car business . they are happy and thrilled to come to lexus of cherry hill to work every day . they know every customer by...
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Dealer Response

Thanks for the great review of our service team, Mitchell! We know how lucky we are to have Brian and John on our team, and we love getting great feedback about the work they do. We strive to provide a first class customer service experience to everyone, and J... Read more

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Service Rating Don't Worry . Your Lexus gets fixed at a fair price ! By mitchellrowe on 03/01/12 12:04:52 AM PST
Recommend this dealer? Yes

Sit Down , Have some coffee , or soda , have some home made cookies , watch Tv. , use the personal computer , talk on the phone , or ask for a free loaner car ... nothing is a problem ... just let them do their job , and you'll be thrilled !
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