Brad Benson Hyundai Service Reviews Dealerships
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Brad Benson Hyundai Service Reviews

  • 3905 US Hwy 1
  • Monmouth Junction, NJ 08852 (map)
  • (888) 679-2810
  • Chat with Dealer
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Service Reviews

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Service Rating Worst experience ever By angrycarlady on 06/18/15 04:54:26 PM PDT
Recommend this dealer? No

I scheduled an appointment for 3:15 on Wednesday because my car was not starting properly and the engine was making knocking sounds. I showed up around 2:45. My oil was checked as soon as I pulled in while the engine was running. The service tech told me my oil was low, which I have a hard time beli...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating RIP OFF By mira3 on 12/03/12 09:20:51 AM PST
Recommend this dealer? No

this dealership will try to talk you into to getting service done that quite simply does not need to be performed. For instance, every time I have been in, they suggest a cabin air filter! Last time I was in, they suggested $165 fuel vent filter. I called another dealership in Burlington, NJ and the...
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Service Rating SKIP BRAD BENSON By 2012sonata1 on 06/04/12 08:16:09 PM PDT
Recommend this dealer? No

I have had nothing but issues and problems since one month after I bought my brand new car. EXTREMELY DISSATISFIED. This dealership lacks customer service and has no accountability for their product. Once the car is sold, good luck receiving help if anything goes wrong. My car is 6 months old, yet t...
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Dealer Response

2012sonata1, My name is Tom Mastro and I handle customer service at Brad Benson. After reading your comments, I am absolutely concerned not only about the quality of service your vehicle received while at our dealership, but the customer service you received... Read more

All Comments (2)
Service Rating Very busy place By mcastro2 on 09/03/11 10:06:25 AM PDT
Recommend this dealer? No

I have only been in for service twice. The first time was for an oil change and it didn't take long. The second time was my 3K miles service and checkup. I came in on a Saturday with a previously arranged appointment. I made sure to be on time. I went thru the check in process and they told me it wo...
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Dealer Response

MCastro, I would just like to apologize for your extended wait time during your service visit here at Brad Benson. While our service department does get quite busy on the weekends, it is important that we give all of our customer an accurate wait time for the... Read more

All Comments (1)
Service Rating Damon the service manager completely unprofessional By howellmom on 05/23/11 06:48:50 PM PDT
Recommend this dealer? No

Damon the service manager used foul language and insulted me after I told him he was clearly mistaken when he said I caused my bumper to start serperating from the car. He said he could not be bothered to take pictures of the "so called damaged bumper". I guess that would be because there simply was...
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