Customer Reviews of Burns Honda
Professional experience.
byon 12/28/2023
had a fantastic experience with Ed Altman who helped us purchase our dream honda pilot 2024.From the moment we walked into the dealership, he was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my needs. Him and his team patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Ed’s professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with my Honda pilot and a big smile on my face, all thanks to this exceptional salesman's dedication and expertise. I highly recommend them to anyone in search of a great car-buying experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Professional experience.
byon 12/28/2023
had a fantastic experience with Ed Altman who helped us purchase our dream honda pilot 2024.From the moment we walked into the dealership, he was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my needs. Him and his team patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Ed’s professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with my Honda pilot and a big smile on my face, all thanks to this exceptional salesman's dedication and expertise. I highly recommend them to anyone in search of a great car-buying experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Ed made car hunting easy
byon 11/13/2023
I worked with Ed Altman who helped give me a heads up whenever a Honda Pilot that matched my criteria entered the lot. He was accommodating in getting me in to look at cars ASAP. I didn't have to worry about scouring the website on a daily basis because I know he would keep me up to date. Thank you Ed!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Ed is the best!
byon 03/26/2023
Ed was a great salesman to deal with. I was in and out of the dealership in a timely manner. Ed made sure I got the best deal possible. He also answered all my questions in person, text and email. I’d lease with Ed again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Ed is very courteous. Help my daughter with her request and questions.
byon 12/12/2022
My daughter is super happy; she found a salesman with a lot of patience. Ed went above and beyond to get all the features she wanted. She got the color and car model she wished for and it arrived sooner than expected. Just in time for the holidays. We can’t thank you enough!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The Best!
byon 11/18/2022
Ed Altman and Burns is everything you want in a car dealer! Honest, professional, and committed to ensuring absolute perfection in purchasing a car. Couldn’t be happier!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Positive experience
byon 08/06/2022
Our sales rep Ed Altman was very considerate, friendly, and informative and took his time showing us all the preowned vehicles on the lot. Sadly, there were no new Odysseys available for immediate purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Won’t shop anywhere else
byon 04/08/2022
Me and my family have been customers since as long as I can remember. I’ve leashes my 4th car with these guys. To be honest after my 3rd lease I didn’t have the greatest experience and was considering somewhere else to get a car. I usually deal with the same person but he’s been promoted so had to work with someone new. Unfortunately I wasn’t able to reach them by phone or via email. I even called and left messages with their front desk and no response. This time I got to work with an absolutely amazing representative. He made me remember why I chose to shop with burns Honda in the first place. The communication was great and although my car wasn’t available for 4 months he made sure that he updated me on my status every week. Shoutout to Ed Altman and if your looking for a representative or even a place to shop these guys will take care of you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Great Experience!
byon 03/26/2022
Thank you Ed Altman for yet again, another great experience with another Honda. We appreciate your hard work to try to get us the best deal possible.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Dealership
byon 02/28/2022
Fantastic and fair dealership. I have leased multiple Hondas from Burns and I will continue to go back. My sales person, Ed, is always so friendly and takes time to explain and go over everything. I feel like I’m more than just a sale. They also follow up to make sure everything is still to your satisfaction. It’s a great experience every time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
We will coming back for our next vehicle!
byon 12/30/2021
We had a great experience at Burns Honda, purchasing our new CR-V. The process of buying a car has been told with many horror stories, and none of them exist at Burns. The GM Jim was very warm and welcoming. We also had the pleasure of working with Ed as our salesman. Ed was incredibly nice and was low pressure on the sales. It felt more like having a conversation with a friend of the family than being sold a car. We understand why Ed has been working there so long. We will definitely be back for our next vehicle, and we will be asking for Ed again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Happy Honda Pilot
byon 11/10/2021
I had a wonderful experience purchasing a used vehicle with low mileage. Ed Altman was very knowledgeable and thorough. Found the exact car I wanted in tip-top shape! Thank you for your hard work and time you spent helping me get the car I loved! I highly recommend this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service
byon 09/16/2021
I was so impressed with the fantastic service that Ed Altman and his team provided when purchasing my vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Straightforward sales process
byon 03/31/2021
I went to 5 dealers before making the decision to purchase from Burns. I told the salesperson, Ed Altman, that I didn't want to waste time haggling (especially during COVID), and HE LISTENED. As a woman, and after my experiences with the other dealers, I was pleasantly surprised. Ed wasn't pushy and he didn't rush through my questions, nor did he try to confuse me with the numbers. Burns let me take the vehicle on a test drive alone - not every dealership allowed this. Also, being able to communicate via email for part of my sales process was extremely convenient. It was a no-brainer to go with Burns because they had the best selection, price, and customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent service at Burns
byon 03/17/2021
Ed Altman provided professional and courtesy service while test-driving, negotiating, and closing on a new vehicle. We've used Burns Honda before, and they continue to set the standard for service in our area.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New HR-V Purchase
byon 11/15/2020
My overall experience with Burns Honda was great! I was extremely thankful for my salesman, Brian, who helped me find a car I could afford and I loved, without ever pushing me to go for something out of my price range. The staff was very friendly, knowledgeable and diligent to help me get everything squared away to have my new car. I would definitely recommend this dealership to anyone in the market for a Honda in the South Jersey area.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
LOVE my 2020 Honda Civic Sport!!
byon 05/29/2020
Ed Altman and his entire staff that helped me was wonderful?? Very easy to deal with and they answered all of my questions. It was a great experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Thank you for helping us with our First Car!!
byon 01/04/2020
Ed Altman was referred by our aunt who is a regular customer in burns, they tried different sales agent but they only like Ed, that’s why she made sure that our agent will be Ed. He gave us the best deals, and really good discounts! Ed explain everything to us really well that we actually never have to question him with anything. Ed is a highly recommended agent in Burns Honda Marlton!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New CR-V
byon 12/31/2019
Ed at Burns is very knowledgeable and friendly. We told him what we wanted and what we could afford to pay. He got us a great deal and we drove away in less than 4 hours with my new CR-V.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My first Honda
byon 03/09/2019
I had a great experience at Burns Honda. I have worked with Charlie Lim whom I found to be effective, professional and overall incredibly helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience at Burns Honda
byon 01/02/2019
I was looking for a deal on a 2018 Accord Sport 1.5T with a 6-speed manual late in December when I knew stock would be waning. I knew they wouldn't be many left, so I sent out some inquiries to local dealerships through TrueCar, or direct through deal websites. I had to deal with two bait-and-switches from two dealerships ("Oh, we just sold that car a half hour ago" ... yeah, OK) before I tried Burns Honda. I had no previous experience with this dealership, but my general awareness of it was positive. Everything that happened on my visit to the showroom following my Internet inquiry was top-shelf. The particular car I asked about was actually there, but I was quoted a fantastic price on it. It was a great place to begin the negotiating process, which, to be clear, did not last long. It was all up front, above board, and honest. Listen: There's always going to be some haggling as you get close to a deal. You want to get the best deal and the dealer wants to make some money on top of getting the car off the lot. It's somewhat adversarial by definition as you both try to get to where you think you got a "win." But this can be done in a respectful, honest way, and that's exactly what happened. Let me be clear, too - I was not in a good mood when I arrived there after being rooked into futile visits to the two other dealers, so I wasn't going to deal with any nonsense. But that was never an issue at Burns or with salesman Brian Hughes. I left with the Accord that night and I always felt like it was going to happen. I wanted to make the deal, so did they. They respected what I need to have happen, and we got it done with smiles on our faces. Nice. Financing guy was a pleasure to work with, too. I've been buying cars for almost 30 years, and this was about as pleasant all-around experience as I've had. So, I'd be quick to recommend this dealership to folks in South Jersey or the Philadelphia area, or even beyond. It was well worth my 45-minute trip.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great dealer !
byon 12/30/2018
Just get a new car from here. I have a great sales from Mr Charlie Lim &his team; he very kind & honest . Definitely recommend for my friends and family! Great experience !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
When you bring your business to Burns Honda, you can rely on receiving honest, respectful service no matter what you're visiting for. We want to make you feel right at home so that you come back time and time again. With over 40 years of consistent ownership and a deep commitment to the community, we know a thing or two about assisting the New Jersey-area patrons we serve. Some customers have come back to buy five, 10, 20 or even 30 cars from us, so it's clear to see that our staff enjoys building long-lasting relationships with those in our community.
We do so by being there for our customers every step of the way during vehicle ownership; whenever your vehicle is in need of maintenance, you can trust the experts at our Honda service center serving Cherry Hill. When planning out your car-buying or -servicing experience, we hope you choose Burns Honda for all your automotive needs.