Best Experience with any dealership ever (no other Lexus matched it)Written by cutco760 on 12/12/09 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Okay folks, I helped my mother buy her 2010 AWD RX from Tri County (3 weeks ago) and thought its only fair to follow up on my post purchase. They are absolutely a joy to work with, I dealt with Ray Catena, Warnock until the end. The salesperson (Harry) and Internet person (Jack) were a joy to work with. Not only did they call my mother to follow up, but the salesperson (H.S) brought her plates to her doorstep (30 miles away) at no extra cost and installed them. He even took time to show her a couple of features that she did not have time for when the vehicle was delivered. On the day of the sale he gave us his cell # and I called him 2 days later and he walked me through the installation of the garage door opener. Not once did they yell or made fun of us (we do have accents). They price was excellent and better than Ray Catena (who pride them selves on size and inventory). I saw some of the other ratings and I was scared after I bought and once I saw the treatment, I was so disappointed in what I read here. Perhaps these two are now are new there, but their made a forever impression on my mother and I, we even gave them the survey and told them that we could not rate them high enough. P.S. our discount of the MSRP was 10.8% not even Ray Catena in Freehold beat that price. Thanks again Tri for your wonderful service and I will return next year to buy from Harry and Jack. Happy holidays and feel free to email me with questions [violative content deleted] Regards!!!