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Route 46 Chrysler Jeep Dodge Ram Service Reviews

  • 1655 Rte 46
  • Little Falls, NJ 07424 (map)
  • (888) 420-5149
  • Chat with Dealer
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Service Rating AWFUL SERVICE DEPT By Vixs1979 on 09/08/14 05:26:12 PM PDT
Recommend this dealer? No

I had the worst experience ever today with the service department. My oil change took 8.5 hours! I called last week to make an appointment for my oil change, I showed up today at 10am for my appointment, by the way I'm also 8 months pregnant, my car was taken in and I was told by Dan it would take a...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Worst Service Imaginable By ivy3466 on 01/20/12 09:17:06 PM PST
Recommend this dealer? No

I bought a used vehicle from this dealer in August of 2011. In 5 months it has been back and forth to be serviced for the same thing 8 times. Now we are being told that the autostart needs to be taken out to possibly fix the problem and they will not put in a new one (which is one of the features th...
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Service Rating Awful experience By stace7943 on 12/27/11 03:42:12 PM PST
Recommend this dealer? No

I had an awful experince with this dealership. I was fed lie after lie. I was given the run around and no one ever returned my calls. The general manager yelled at me after I expressed my concerns. I will never deal with them again.
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Service Rating Service is a RIP-OFF By rossg10 on 10/14/11 03:58:21 PM PDT
Recommend this dealer? No

The service department is a RIP-OFF. $130 to "diagnose" the cars problem, i.e. plug the computer and pull the codes off. I paid it because I was told the problem would be covered under the extended warranty and the 130 would go towards the warranty deductible. Well it wasn't covered and they quoted ...
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Service Rating DON'T GET YOUR CAR SERVICED HERE, WARNING By mattduche on 07/29/11 02:26:59 PM PDT
Recommend this dealer? No

Ok, so if you actually make the mistake in buying a new Chrysler which seem to all be plagued by electronic problems as I read across the internet... DO NOT BUY IT AT THIS DEALERSHIP. Leaving my Finance department horror story out of this review, let's concentrate on the SERVICE department and the l...
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