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Towne Toyota Scion Sales Reviews

  • 1499 US Hwy 46
  • Ledgewood, NJ 07852 (map)
  • Chat with Dealer
Sales Rating:

Bait and switch

Written by joeydec on 06/20/11 04:57:38 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Vehicle was not available

I received a very specific quote using the Consumer Report Build & Buy program. I received a reply from this dealer within 1 hour with the exact new car info that I requested with a $ amount that they say is guaranteed. I called and spoke with the sales rep that replied to me just to confirm the details. I was assured that the car that was quoted was available. The next business day I drove over 1 hour to find out that the car wasn't available and they tried to sell me a different car at a higher price. I am also in the process of submitting a complaint with Consumer report. Be careful of the bait and switch.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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