Customer Reviews of Precision Acura of Princeton
Acura RDX
byon 11/11/2019
White Glove treatment
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase of 2020 Acura RDX w/ Tech Package
byon 07/26/2019
After negotiating for a 2020 Acura RDX w/ Tech Package at different dealerships, Precision Acura ended up providing the best offer for the color I wanted. The negotiations were courteous and professional. In my opinion, Precision Acura's focus was on excellent customer service and gaining new customers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Overall great experience
byon 07/16/2019
This is my second time leasing with Ahmed of Precision Acura. He made all of my car dreams come true twice now. I will definitely continue to be a customer here, they take care of you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent service from Gus and Precision Acura of Prinveton
byon 07/10/2019
Gus is the man to see at this dealerahip. I have been an Acura client for 15 years and he has provided the best service so far. Very fair and a great disposition. We appreciate all that he did.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easy Buying Experience!
byon 03/22/2019
We all hate that car buying day, but Precision made it as easy as a walk in the park! Completely changed our thought process. Thank you for making buying a new car...stress free!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Love Precision Acura!
byon 12/27/2018
Thank you once again to Ahmed who is such a great Salesman to work with and just a really nice person too and who makes purchasing a car enjoyable instead of stressful. I’ve lost count of the number of cars I have returned to Precision Acura to purchase. Keep up the excellent service and thanks again for always making me feel like I’m visiting family!!! Love this dealership! PS. And their Service Department is great too!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Looooove!!
byon 11/01/2018
By far one of the best experiences I’ve had when purchasing a car. This is my second time working with this team and I wouldn’t have it any other way. Very professional!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Third time is a charm
byon 03/29/2018
Saturday is never an easy day at any dealership. This guys manage to keep sanity and sell cars with a smile. Good job!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
RDX
byon 03/01/2018
Wonderful experience with Alex, he made sure we had everything we needed. He was willing to work with us, went above and beyond, and ultimately helped us to become Acura customers. Amazing car, amazing service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase of 2017 Acura MDX Adv
byon 06/17/2017
Our experience in buying our new 2017 Acura MDA was outstanding. All of the staff at Precision Acura of Princeton were highly professional, very knowledgeable, pleasantly courteous and appropriately attentive.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
A very unusual experience
byon 06/17/2017
It was extremely easy in both customer service,knowledge This has not been the norm, in many leases that I've had. In thirty years of leasing this was a very good experience,price was good customer service was great all persons I dealt with were professional
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Happy to be part of the Precision Acura of Princeton Family
byon 05/03/2017
Precision Acura of Princeton Sales & Service teams are "TOP NOTCH"! My experience working with the Manager, Charlie & Sales rep, Alex Denis was so, seamless. There was literally no stress involved and I am so, happy with my new Acura! The service team is friendly, caring and most importantly make you feel as if you are at home while waiting for your car to be serviced. Way to go to all involved at Precision Acura!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent, No Pressue" Experience
byon 03/26/2017
We were only looking at two used cars we found online. We expressed that upfront and Raj did not treat us any differently than if we were new car shopping. We test drove the vehicles, Raj explained about each model and the differences of their 2017 counterparts. We left thinking an Acura might be the car for us (we are a Toyota family). After a couple of days, we contacted Raj to setup a test drive of the 2017 TLX. We liked the ride and feel of the new Acura and considered ourselves opportunity shoppers. After a short negotiation, we signed the papers and a week later drove home in our new 2017 TLX. Raj and his supporting managers were extremely easy to deal with and did not apply the hard sell which would have ended our Acura research on the first visit. Highly recommend working with Raj and Princeton Acura.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
no class
byon 05/17/2015
The worst most unprofessional experience I've ever experienced. Looked at a (used) vehicle,on a Tues.,agreed to price,filled out,app.for credit report and was told they would contact me on wed.so they would run some numbers for the payments we agrees to.I call wed. @12p.m.,was told they would call me back and heard nothing. Thursday, get a call 10a.m. stating they were still running numbers for rates,they will call me back.Friday I receive a call stating I need to put money down in order to get the payments we agreed on,I offered half of what they said I needed,states he will call me back.Sat. the original salesman calls and tells me he can put me into a different vehicle which was not comparable to the vehicle we agreed on,cost more than the original one we agreed on.Told them no thanks and why they offered different car was because it was a newer model.Drove past dealership Saturday evening and the car we agreed on was not even in the lot.I phoned them asking about the car being available, they told me car was just sold.I understand the math on newer vehicles and longer terms,I bought a 1yr. Older vehicle same term and payment than the vehicle we agreed on from a dealer less than 1mi. away.A fish rots from the head down,have yet to be contacted after several emails stating how unpleasant my experience was.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
The most pleasant car buying experience I have ever had.
byon 11/30/2014
After choosing the the car I wanted to buy, I went to Edmunds.com. They helped me see what price I could expect to pay in my area. Seeing a $2500 price difference from sticker price, I brought in the quote. Precision Acura met that price to the dollar. It was very easy and so non-stress. I would do this again. :)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Stress-free, Pressure-free, No Haggle!
byon 04/19/2014
The most pleasant car buying experience I've had yet. Thanks to Peter A., Derek B. and Charles C. for a stress-free experience and a great vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Nice Experience with TL
byon 06/05/2012
I hade a great experience with this dealership they provide legendary service. I bought TL fully loaded it was amazing, first i did comparison between TSX & TL they both are nice Both are power full but like TL better. The only thing that bother me was that i have to wait long time, other then that every thing was perfect. i would hightly recommend that you should give it a try. My sales person Name Ahmed was really nice he made sure that his costumer was tottaly satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Do not vist or buy from this dealer. They will trick you into the deal
byon 08/23/2011
I brought a 2011 MDX from this dealer. I submitted online request for a particular color. They promised me that, they have the color and delivered me the car with a color that is closer to the color I asked for. I have request to the dealer, please be honest to your customer. If you cannot meet the customers specification, please mention it up-front, the customer may settle for a different option. Do not try to trick the customer into a deal. I never expected this type of shady experience from a luxury car dealer. The deal was an ordeal, from choosing the color to fixing the price. The dealer refused to refund my deposit, I was forced to buy the car (dealer was selling the color they had not the color I asked for) Now I have to find reliable and trust worthy dealer to service my car. Loosing one customer may not be big deal for the dealer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
great experience
byon 07/26/2011
I had a great experience with them.Purchased a CPO Acura TL.Curt was the salesman and he was very knowledgeable and curtious. Got the price that I wanted, most of the paperwork for financing with AcuraFS was done online, set up the delivery date and got the car, hassle free experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
precision acura of princeton
byon 11/27/2010
Very poor costumer service, they indirectly insult your intelligence. Tried buying a TL from them. The worst experience of buying a car every. Left them a down payment and when i came back to pick up the car there was several issues with it. They refused to give me another car and ended up keeping the deposit. Reported them to BBB.. hope i can get my money back.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
Disapointed
byon 10/28/2009
Went to Precision Acura in hopes of purchasing a 2010 TL AWD w/Teck package that I had requested a price quote for through the internet. Met Tom, internet guy, then met Otto the salesman. Otto was very profesional and after I test drove the TL I was given a trade-in quote of $27,500.00 0n a 2009 lexus IS250 in exelent condition with 6151 miles. You have no idea how pissed off I got with that quote, they were trying to rip me off. EDMUNDS.com and KELLEY BLUE BOOK.com had the IS250 valued at between $27,600.00 (need of big time reconditioning) and $32,000.00 (exelent condition). Needless to say, I asked for no less than $32,000.00 knowing that I would not get it, but it did not matter, I just wanted out of there. I drove approximetly 50 round trip to do buisness with this dealership, and that will never happen again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Precision Acura opened for business in March of 1995. Our Mission Statement has included and will always include "Exceeding Our Clients' Expectations For Life". We recognized that our customers' satisfaction would always be the driving force behind our success. The business model we developed would crumble without the lifeline of our family of clients. Our strive for excellence has been rewarded by the manufacturer with 19 Precision Team Awards, only granted to the top 15% of the Acura body of dealers. Precision Acura is consistently ranked in the top 10% of all dealers in customer satisfaction, loyalty and service
We have always understood that a consumer can purchase an Acura anywhere; however, the experience isn't always the same. Precision Acura employees are empowered to service our customers beyond normal expectations. They take ownership in resolving issues, promoting our dealership through exemplary behavior, representing us in the community and proactively attending to
1 Comments