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Honda Universe Sales Reviews

  • 1085 Rte 88
  • Lakewood, NJ 08701 (map)
  • (888) 379-2965
  • Chat with Dealer
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Sales Rating shopping for a car Written by kat130 on 03/31/13 05:38:55 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

my past experience of buying a car has always been a nightmare. however my last experience was at Hond Universe and it was actually pleasant. John M was my salesman he answered all of my questions and there was no pressure. i am still undecided in which cra i want to buy but not the salesman or the ...
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Dealer Response

Thanks for the review! I am glad you were so pleased with the service you received from John while at our dealership. We strive to make sure our sales team is as knowledgeable and supportive as possible. This ensures us that our customers are well informed whe... Read more

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Sales Rating Usually hate car buying Written by kluvcar on 02/26/13 05:06:11 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I usually do not enjoy buying a car, but when John M from this dealer helped me buy a car it was a great experience, when it is usually not pleasent. John M had a great knowledge and had agreat personality to boot, I would recommend to anyone buying a car.
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Dealer Response

Thank you for taking the time to let us know how we're doing. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. I am happy to hear that you were so pleased with the ser... Read more

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Sales Rating Great car buying experiance Written by miked69 on 02/26/13 08:11:32 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

John M. was extremly helpful in our car selection. It was nice not to feel pressured into buying a car
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Dealer Response

Thank you so much for the positive feedback about our dealership! It’s nice to hear we were able to give you such a great shopping experience. John exemplifies our commitment to customer service and I’m glad he was able to help you with your purchase. Please... Read more

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Sales Rating A Good Experience Written by Daddy1962 on 02/26/13 07:54:33 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Met with your sales rep John M. to see about buying a car for my son, he was very informative, easy going and helpful
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Dealer Response

Thank you so much! A quality shopping experience is one of our top priorities, and we do everything we can to support our customers. I’m glad to hear that John was able to help you chose the perfect car for your son. He is a valuable asset to our sales team. ... Read more

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Sales Rating Good Experience at Honda Universe Written by ChrisHaf on 02/25/13 04:29:39 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

My husband and I were out car shopping last week and we were assisted by your salesman, Mr. John M. He explained to us some differences between buying and leasing, which we will take into consideration before deciding which way we will go. Mr. John M. was pleasantly helpful and kind to us, and we wo...
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Dealer Response

Thank you for the great feedback! Customer input is an important part in helping make our service the best it can be. We are committed to having the best customer service in the business, and I’m happy to hear that our goal was reflected through your experien... Read more

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