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Metro Honda Service Reviews

  • 540 Rte 440
  • Jersey City, NJ 07305 (map)
  • (888) 483-2294
  • Chat with Dealer
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Service Rating Poor service!! By russell48 on 09/29/14 09:05:34 AM PDT
Recommend this dealer? No

They enjoy wasting your time at this dealership. Refused to change oil before service light came on. The light came on the next day. Had 11:30am appt for oil change, but was told my car would not be worked on until at least 1pm hour and a half wait for an oil change, when I had a service appt.???...
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Service Rating Excellent service all the time! By LT2014 on 01/21/14 06:34:32 AM PST
Recommend this dealer? Yes

I am a long-time customer of Metro Honda. Whether it is for oil change or regular/ minor/ major maintenance that my car needs I always keep coming back because of its fair pricing, excellent customer service (kudos to Rachel, Dayan and George), and its fair pricing. Sometimes I failed to have an app...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Roof Racks By maevtha on 10/01/12 11:45:03 AM PDT
Recommend this dealer? Yes

I recently came in to have roof racks put on for my new pilot I just bought from Metro. I met with Henry and he was very helpful and made it very stress free to have the racks installed on the pilot. I didn't have to wait long either! Thumbs up for them!!
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Service Rating Fair and Quick By hfrost on 09/25/12 05:45:14 AM PDT
Recommend this dealer? Yes

I went into Metro Honda's service dept on a Sunday AM no appointment, saw a line of cars and thought I be there for hours. They had me in and out in 45min with a oil change and recall completed on my CRV. I can't say enough nice things about them, quick, friendly, reasonable and most of all professi...
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Service Rating World Class Service? Not so fast! By mfegarsky on 12/07/11 11:30:52 AM PST
Recommend this dealer? No

Be very wary about utilizing the Metro Honda Service department. I was very happy when I bought my car; however, my first service appointment was atrocious. Originally, I was promised a shuttle service back to my house which was not provided and I was quoted a price of $89 for my service appointme...
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