Either incompetence or consumer fraud!Written by carConsumerJC on 10/02/12 06:43:37 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
Bought a Hyundai Accent. Loan was approved immediately. After a few days I get a call saying the loan needs to be modified because the Hyundai Bank has not approved it. They call me in and change the loan. The downpayment had to be increased. I get another call saying I need to come to the dealership again. I am told that now the loan term has to be modified. That gets done. Then the wait begins. It is almost 2 months now and I have still not received my license plates. My calls to Customer Service are being redirected to VoiceMail. I miss 2 office days to go to the dealership and inquire about my license plates. Nobody at the dealership has any idea about it. Have lodged a complaint with Hyundai Auto. and they have promised to look into the matter. Sheer incompetence or fraud? You choose!